Puma Casino
Pros
Offering a great variety of games
Attractive bonuses and promotions
Cons
Some withdraw limits
Puma Casino Details
Table of contents
Puma Casino could easily be the casino of choice for experienced and beginner players alike given the attractive welcome and regular bonuses and promotions and the great variety of games including live and table casino games like classic, American and French roulette, blackjack, Texas Hold’em, craps and dice, baccarat, plinko, keno and video poker as well as the nearly 4000 slots supported by some of the leading software providers in the gaming industry like Pragmatic Play and BGaming. On top of that Puma Casino is duly registered and regulated in Curacao, which should give you a peace of mind when it comes to the safety of your funds.
Bonuses
Bonus | Min deposit | Max bonus | Wagering requirements | Cash out limit |
125% Welcome Bonus | €20 | 125% up to €500 + 100 spins | 45x | €2500 |
99 Free Spins | €60 | 99 spins | 45x | €100 |
40 Free Spins | €20 | 40 spins | 45x | €100 |
40% Weekend Reload Bonus | €20 | 40% up to €400 + 50 spins | 45x | Unspecified |
Puma Casino has a fantastic welcome bonus offer for all new players – a 125% Welcome Match Bonus potentially as high as 500 EUR or 5000 NOK which also comes with additional 100 extra free spins, which you will have the pleasure to play on Big Bass Splash by Pragmatic Play or Lady Wolf Moon by BGaming. And the good news here is that the bonus is available with a minimum deposit of just 20 EUR or 200 NOK.
The Welcome Offer Bonus needs to be wagered at least 45 times within 7 days in Puma Casino before the bonus can be withdrawn. If the wagering requirement for the Welcome Offer Bonus is not met within 7 days, the bonus will expire.
And bear in mind that different games have different wight when covering the wagering requirement of your bonus. Slots usually contribute 100%, Video poker – 10%, table games like roulette, blackjack, craps, dice and baccarat contribute 1%, while crash games and live casino games usually do not contribute towards the wagering requirement at all. And do not forget that the maximum bet allowed with an active bonus is 5 EUR/ USD, 7 CAD/ NZD/ AUD or 50 NOK/ SEK.
Winnings resulting from Free Spins are treated as bonus money. All winnings resulting from Free Spins must be wagered in Puma Casino at least 45 times within 3 days before winnings can be withdrawn or used in other games. If the wagering requirement for winnings resulting from Free Spins is not met within 3 days, the winnings will expire.
Bear in mind as well that the maximum amount that can be transferred from the Bonus to the Real Wallet must not exceed five times the deposit amount, while the maximum win from Free Spins is 100 EUR or 1000 NOK.
And take in to account that only one Welcome offer is available per player. If the Casino Welcome offer has been chosen, the Sportsbook offer becomes unavailable, and vice versa.
Finally, bear in mind as well that when having an active bonus in the Bonus wallet, a player is able to withdraw cash from his Real money account only if it exceeds the amount of bonus in the bonus wallet, and if the entire deposit amount has been wagered at least 3 times in Casino.
Apart from the Welcome bonus offer at every Monday at Puma Casino you may enjoy 99 Free Spins either on Big Bass Christmas Bash by Pragmatic Play or on Elvis Frog TRUEWAYS by BGaming.
The number of Free Spins will depend on how much you are willing to deposit. If you deposit minimum 20 EUR or 200 NOK you will get 20 Free Spins, if you deposit minimum 40 EUR or 400 NOK you will get 50 Free Spins and if you deposit minimum 60 EUR or 600 NOK you will get 99 Free Spins.
Once again the winnings from Free Spins are considered as Bonus money and are associated with the wagering condition. The wagering requirement is 45 times the bonus amount and it should be met within 3 days or otherwise the bonus will expire. The maximum amount that can be redeemed from the Bonus balance to the Real money balance in this case is 100 EUR or 1000 NOK.
Similarly every week from 2:00 AM on Thursday to 2:00 AM on Saturday you may enjoy yet another 40 Free Spins which this time will be available on Big Bass Splash by Pragmatic Play and could be yours with a minimum deposit of just 20 EUR or 200 NOK.
Otherwise the conditions for clearing the winnings from your extra free spins are the same – the wagering requirement is 45 times the bonus amount and it should be met within 3 days or otherwise the bonus will expire. The maximum amount that can be redeemed from the Bonus balance to the Real money balance in this case is also 100 EUR or 1000 NOK.
But that is not all, because every weekend at Puma Casino you may enjoy a 40% Weekend Reload Bonus as well which potentially could be as high as 400 EUR or 4000 NOK and which comes along with yet another 50 Free Spins, which this time you will have the pleasure to play on Lady Wolf Moon by Pragmatic Play.
Otherwise conditions associated with the bonus are virtually the same as with your welcome bonus pack. Minimum deposit amount is 20 EUR or 200 NOK and the bonus needs to be wagered at least 45 times within 3 days in Puma Casino before it will be available for a withdrawal.
Similarly, because all winnings from free extra spins are treated as bonus money, they also will have to be wagered in Puma Casino at least 45 times within 3 days before they will be available for a withdrawal. Once again The maximum win from Free Spins is 100 EUR or 1000 NOK.
And we certain that at Puma Casino you may expect some additional bonuses, promotions, tournaments and cash backs. The cash back program usually will grant you back between 10% and 25% of your loses, depending on whether you have a VIP status or not.
That said take a note as well that the maximum winnings that will be paid out to you resulting from a free bonus or free spins use without deposit of funds can be no more than 100 EUR or its equivalent in the other currency. Any winnings exceeding this amount will be forfeited. The maximum amount a player may withdraw from Exclusive bonus money once all wagering requirements have been met is 2000 EUR, unless otherwise stated in the promotion terms.
The wagering requirement for free and registration bonus is forty times the bonus sum awarded to you, unless stated otherwise in the bonus terms. For registration, extra spins, free spins and free bonuses which require no deposit of funds, please note, that no winnings at all may be withdrawn until you deposit at least 20 EUR or equivalent in other currency. In addition, no winnings accrued in connection with any free bonus can be withdrawn until the wagering requirements have been met.
License
Puma Casino is a brand name owned and operated by XXL Services N.V. with registration number 150358 and official corporate address Abraham de Veerstraat 9, P.O. Box 3421, Curacao. The Company on its part is licensed and authorized by the government of Curacao under a gaming license no. 365/JAZ issued by the Curaçao Gaming Control Board (CGCB) to Curacao Gaming Services Provider N.V. XXL Services N.V. holds a sublicense regulated by Gaming Services Provider N.V. (Gaming Curacao) under License #365/JAZ for the provision of online games of chance. You may check Puma Casino’s license on the screenshot below:
To make things clear Curacao Gaming Services Provider N.V. is one of the four primary master license operators in Curacao, along with Curacao eGaming, Curacao Antillephone N.V. and Curacao Interactive Licensing N.V., which basically act as supervising agents and reporting directly to the Curaçao Gaming Control Board (CGCB).
Just for the record, since 1996 the government of Curacao and the Curaçao Gaming Control Board have issued four master licenses alone, delegating their entire authority to the above mentioned master license operators, especially when it comes to the oversight of online casino operators. Besides, Curacao Gaming Services Provider N.V., along with Curacao Antillephone N.V. are considered among the most reputable of the four.
Bear in mind as well that Curacao, which is a Dutch offshore territory in the Minor Antilles in the Caribbean, has already attracted virtually thousands of online casinos servicing clients from all over the world, and that is not surprising at all given the relatively low regulatory costs and taxes, allowing casino operators to offer far more generous bonuses and promotions compared to casinos registered in Malta or the UK for example – two other major regulatory hubs when it comes to the gaming industry in general.
That said, a Curacao gaming license gives players reasonably good protection when it comes to the safety of their funds, so in case you have any dispute with a casino licensed and authorized by CGCB under the Curacao Gaming Services Provider N.V. master license, you have only to prove that you have already tried to resolve the issue with the casino in question by sending screenshots of your communication with the casino’s online support to the master license operator.
Bear in mind as well that Curacao Gaming Services Provider N.V. has recently approved the use crypto currency transactions – an option you might have with Puma Casino as well.
All payments at Puma Casino including those with Neteller and Skrill are processed by Pergere Ltd, a company based and registered in Cyprus – rreg # HE 439295 with registered address KANIKA BUSINESS CENTER, 28 Oktovriou, 317-319A, 1st floor, Office 101, Limassol, 3105. Pergere Ltd provides payment and management services to XXL Services N.V..
Other casinos operated by XXL Services N.V. include Luckyreels Casino, RocketWin Casino and WishCasino.
Deposit and withdrawal
The minimum deposit to open a play account at Puma Casino is just 20 EUR or the equivalent amount in other currencies, and so is the minimum amount you will be able to withdraw per transaction with the exception of an account closure in which case you may withdraw the full balance. The maximum amount for withdrawal on the other hand depends on the payment method you are about to use and certain withdraw limits imposed by the Casino.
If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in monthly installments. The maximum deposit amount depends on the payment method you decide to use as well.
And bear in mind that while deposits are always instant and free of charge, withdrawals might take a few days to be processed, a period which widely depend on the payment method of your choice. Also bear in mind that bank wire transfers in certain occasions might incur fees especially if you use the method for the purpose of a withdrawal, while withdrawals by other means are basically free of charge.
Otherwise Puma Casino has certain daily, weekly and monthly withdraw limits in place. You will not be able to withdraw more than 2000 EUR or equivalent in other currency per day, 7500 EUR or equivalent in other currency weekly, and 15 000 EUR or equivalent in other currency per month unless otherwise specified in the terms and conditions of a specific promotion.
In case daily client deposit amount exceeds 2000 EUR or weekly deposit amount exceeds 7500 EUR or monthly deposit amount exceeds 15000 EUR, maximum withdrawal amounts may be increased by an amount equal to the deposit upon Puma Casino sole discretion.
That said, if a player wins more than 15 000 EUR, the Casino reserves the right to divide the payout into monthly installments of a maximum of 15 000 EUR until the full amount is paid out. Exceptions may be made to players with a higher VIP level, if any, at the Casino’s sole discretion.
The maximum withdrawal amounts do not apply to Jackpot winnings. Jackpot payout is processed once Puma Casino receives the funds from Jackpot provider, and withdrawal amount depends on the limits of payment method.
Take a note as well that there are only two withdrawals of winnings allowed per day without any charge applied by Puma Casino. In case you exceed the winnings withdrawals limit, we may apply a 10% fee from the third and all next subsequent withdrawals of winnings. Withdrawals of winnings refers to a sequence of any withdrawals requests with no deposits in between.
Currencies: Australian Dollar (AUD), Canadian Dollar (CAD), Euro (EUR), New Zealand Dollar (NZD), Norwegian Krone (NOK), Russian Ruble (RUB), Swedish Krona (SEK)
Deposit method | Minimum | Maximum | Processing time | Fee |
Credit/Debit Card | €20 | Unspecified | Instant | Free |
Neteller | €20 | Unspecified | Instant | Free |
Skrill | €20 | Unspecified | Instant | Free |
AstroPay | €20 | Unspecified | Instant | Free |
Interac | €20 | Unspecified | Instant | Free |
Jeton | €20 | Unspecified | Instant | Free |
EcoPayz | €20 | Unspecified | Instant | Free |
MiFinity | €20 | Unspecified | Instant | Free |
SticPay | €20 | Unspecified | Instant | Free |
MuchBetter | €20 | Unspecified | Instant | Free |
Revolut | €20 | Unspecified | Instant | Free |
Perfect Money | €20 | Unspecified | Instant | Free |
Paysafecard | €20 | Unspecified | Instant | Free |
CashToCode | €20 | Unspecified | Instant | Free |
FlexePin | €20 | Unspecified | Instant | Free |
NeoSurf | €20 | Unspecified | Instant | Free |
Bank | €20 | Unspecified | Instant | Free |
Crypto | €20 | Unspecified | Instant | Free |
Withdrawal method | Minimum | Maximum | Processing time | Fee |
Credit/Debit Card | €20 | Unspecified | Unspecified | Free |
Neteller | €20 | Unspecified | Unspecified | Free |
Skrill | €20 | Unspecified | Unspecified | Free |
AstroPay | €20 | Unspecified | Unspecified | Free |
SticPay | €20 | Unspecified | Unspecified | Free |
Jeton | €20 | Unspecified | Unspecified | Free |
Interac | €20 | Unspecified | Unspecified | Free |
MuchBetter | €20 | Unspecified | Unspecified | Free |
MiFinity | €20 | Unspecified | Unspecified | Free |
Perfect Money | €20 | Unspecified | Unspecified | Free |
Revolut | €20 | Unspecified | Unspecified | Free |
EcoPayz | €20 | Unspecified | Unspecified | Free |
Bank | €20 | Unspecified | Unspecified | Unspecified |
Crypto | €20 | Unspecified | Unspecified | Free |
Rollover requirement:
Puma Casino may reject the money withdrawal request in case of low gaming activity, in case when the full deposited amount was not wagered in Casino at least three (3) times except Live Casino and Table games; or the full deposited amount was not wagered in Sportsbook for placing bets with minimal odds of 1.2 at least three (3) times. Bonus money is not considered as a part of the deposit. Puma Casino reserves the right to withhold a fee of 10% from withdrawal amount in case of low gaming activity.
Payment methods
The payment methods available at Puma Casino largely depend on the country of your residence. In the general case however you will be able to make a deposit with major debit or credit cards like VISA and Mastercard, bank wire transfers, e-wallets like EcoPayz, eZeeWallet, Neteller, Skrill, Jeton, MiFinity, Revolut, Sticpay, Payzo, Perfect Money and MuchBetter, e-Vouchers like Flexepin, Neosurf, PaysafeCard and CashtoCode as well as crypto coins like Bitcoin, Ethereum, Litecoin, USD Tether, Dogecoin, Tron, USD Coin and Ripple. Country specific payment methods will also be available like Interac in Canada, POLi in Australia and iDeal in the Netherlands. Bear in mind however that withdrawals are not possible with Flexepin, Neosurf, CashtoCode or other e-Voucehrs.
Dormant or Inactive Accounts
Puma Casino Account has a pretty standard inactivity or dormant account policy too. According to it your account will be proclaimed inactive if you have not logged in and made any bets or transactions for a period of 12 consecutive months. If that is the case, the casino will try to contact you and if that is unsuccessful it will start charging you a 5 EUR monthly inactivity fee until the balance of your account runs dry starting on the 13th month of inactivity. When that happens it will be closed. If eventually you activate it before that, you will be able to play again.
Basically following 12 consecutive months of inactivity the Casino will send a reminder to your contact email. Upon receipt of this reminder, you will have 30 calendar days to log into your Inactive Puma Casino Account. If you do not do that, that is when the Casino will start collecting the inactivity fee. If the balance is less than 5 EUR then the whole amount will be deducted. If Your Puma Casino Account remains inactive for more than 12 months and the Inactive Puma Casino Account balance is zero, no further charge will be incurred.
Restricted countries and territories
Residents of some countries are not allowed to open a play account at Puma Casino. Those countries include places where gambling is prohibited altogether or where it requires special authorization like Austria, France and its territories, Germany, Netherlands and its territories, Spain, United Kingdom as well as the United States and its territories.
By Your registration and using of Puma Casino Account and the Website You acknowledge and confirm that You are compliant with applicable laws in the country of Your residency and our Services is legal in country of Your residency, Puma Casino’s Terms and Conditions read.
Restricted countries: Germany, Netherlands, Sweden, United Kingdom, Show All, American Samoa, Angola, Aruba, Austria, Barbados, Belarus, Belgium, Bonaire, Sint Eustatius and Saba, British Indian Ocean Territory, Burkina Faso, Cayman Islands, Central African Republic, Chile, Christmas Island, Cocos (Keeling) Islands, Congo (Kinshasa), Curaçao, Cyprus, Côte d'Ivoire, Denmark, Eritrea, Ethiopia, Falkland Islands, France, French Guiana, French Polynesia, French Southern Lands, Gibraltar, Greece, Guadeloupe, Guam, Guernsey, Haiti, Heard and McDonald Islands, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Jersey, Korea, North, Latvia, Lebanon, Liberia, Libya, Lithuania, Mali, Malta, Martinique, Mauritius, Mayotte, Montserrat, Myanmar, Netherlands Antilles, New Caledonia, Nicaragua, Norfolk Island, Northern Mariana Islands, Palestine, Panama, Portugal, Puerto Rico, Reunion, Romania, Rwanda, Saint Barthélemy, Saint Helena, Saint Martin (French part), Saint Pierre and Miquelon, Sierra Leone, Sint Maarten (Dutch part), Slovakia, Somalia, South Georgia and South Sandwich Islands, Spain, Sudan, Syria, Uganda, Ukraine, United States, United States Minor Outlying Islands, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna Islands, Yemen, Zimbabwe
Language support
Languages: English, Finnish, German, Spanish
Games and game suppliers
Puma Casino looks like a fine choice of a casino, offering a vast selection of games including live and table casino games like classic, American and French roulette, blackjack, craps and dice, baccarat, plinko, video poker, Texas Hold’em and keno as well as nearly 4000 slots supported by some of the leading software providers in the gaming industry like Pragmatic Play and BGaming.
And talking about slots Puma Casino offers nearly every slot theme we can possibly imagine from Vikings, Candies, Fruits, Fairies, Tigers and Dragons all the way to The Wild West, Norse Mythology, Mystery, Adventure, Gems, Ancient Greek Gods, Vampires, Diamonds, Gold, Irish Luck and Leprechauns, Ancient Rome, Wild African Animals, Ancient Egypt, Día de los Muertos, Buffaloes, Pirates, High Seas, Books, Sharks, Safari, Asian Beauties, Aztecs, Horror, Avalon, Thor the God of Thunder, The Maya Empire, Jurassic Park, Underwater Marvels, Fortune, Music Bands, Chinatown, Food, War Zone, Crash, Riot, Fantasy Park, Angels, Fun House, Summertime, Arabian Tales, Sports, Jungle, Christmas Spirit, Empires, Wildlife, the Joker, Latino, Vegas, Hollywood, Sweets, Femme Fatale, Pulp Fiction, Sci Fi, Wonderland, Gangster, Fantasy, Betting, Japanese Art, Heist, and many others.
Game providers: 1x2gaming, 3 Oaks, 5 Men, Amatic, Atmosfera, BGaming, Belatra, Big Time Gaming, Endorphina, Evoplay, Felix Gaming, Fugaso, Gamzix, Igrosoft, Iron Dog Studio, Kiron, Leap-Gaming, Merkur, PragmaticPlay
Conclusion
Puma Casino looks like a fine choice of a casino, offering a vast selection of games including live and table casino games like classic, American and French roulette, blackjack, craps and dice, baccarat, plinko, video poker, Texas Hold’em and keno as well as nearly 4000 slots supported by some of the leading software providers in the gaming industry like Pragmatic Play and BGaming. And we should not forget about the attractive welcome and seasonal bonuses and promotions, which could easily be yet another reason for you to check the Casino services.