MrO
Table of contents
MrO is a newly launched casino, which seems to have a focus on cryptocurrency. However, even though newer houses are usually exciting, and crypto is a popular payment method among gamblers, we cannot recommend checking this house out. The issues with it far outweigh its positive aspects.
For example, the casino does not have a license, which means it cannot offer you certain guarantees you would benefit from if you cashed in with a regulated house. Next, there are some pretty questionable clauses in its Terms and Conditions, which might make withdrawing much more difficult than it has any right to be. And even if these issues were not enough, there are barely any games to play! The library of games with the casino is exceptionally shallow, and misses tons of popular game types, because there is an unacceptably low number of Game suppliers the house partners with.
If you are curious about what else MrO gets wrong, and also what it gets right, check out the full review of it below:
Bonuses
Before we cover the bonuses of the casino, we should mention that it has a clause which ties the received bonus to the minimum withdrawal amount:
It claims that after you have received a bonus, you won't be able to withdraw an amount of money under what you've received via the bonus. Some of the bonuses with MrO have multipliers of way over 100%, which means the clause can double what you can cash out at the least. This is not acceptable, and not something which casinos tend to require of their players. Please keep it in mind, if you wish to use any of the following bonuses:
Bonus | Min deposit | Max bonus | Wagering requirements | Cash out limit |
Welcome Pack | $10 | 400% up to $10000 + 400 spins | 40x | None |
No Rules Bonus | $20 | 35% up to $500 | 1x | None |
High Bonus | $35 | 365% up to $3000 | 35x | 20x |
Weekday Bonus | $20 | 75% up to $1000 + 75 spins | 20x | 30x |
VIP Bonuses | - | Unspecified | - | - |
Flash Cashback | - | 30% | Unspecified | Unspecified |
The worst part about the restrictive policy we just highlighted is that the bonuses of the house are pretty great otherwise! They reward players handsomely and have reasonable wagering requirements and cash out limits. And even though the promotions are not that many in total, at least one is avaiable every day. Here is what these bonuses are:
- The Welcome Pack with this casino is a genuinely generous Welcome Bonus, which adds a massive amount of funds to any player's account. At the same time, it is also the worst one when it comes to the clause we mentioned above. You see, the promotion adds 400% of whatever you cash in, up to $10 000, to your account. However, since it gives you four times as much as you have cashed in, it also sets your minimum withdrawal four times as high! The other conditions of the bonus are decent – there is a wagering requirement of 40x which you need to clear in order to cash it out. If you are not sure what that means, a wagering requirement represents how many times you need to wager a bonus before you would be allowed to withdraw it. It is a pretty common part of any promotion nowadays, and similar bonuses usually have a wagering requirement of 30x to 40x. Also, there are not cash out limits, and the bonus features a massive pack of 400 Free Spins on top of its massive amount of cash!
- Secondly, the No Rules Bonus available with the house might just be its best promotion. It can be claimed twice daily, and you will receive a different reward if you make a deposit of at least $20, $50 or $100. The rewards are all multipliers for your deposit, and they get higher the higher amount of money you've cashed in. That way, the lowest deposited amount will give you a 15% boost in your funds, and the higher amounts would net you 20% and 25% each. The bonus has a maximum of $500 you can receive. And what's best about it is the fact that it does not impose an unfair minimum withdrawal requirement on your account as per the clause we initially mentioned. This is because the multipliers of the bonus are so low! There is a 1x wagering requirement with it, as well as no cash out limits!
- Next, there is a dedicated bonus for high-rollers who cash in $35 or more. This High Bonus can be claimed once every week and adds 365% of the cashed in amount to your account, with a reasonable 35x wagering requirement. The maximum bonus you can get is pretty high – $3000, and the cash out limit is 20x. Both of these are pretty reasonable requirements, but before you get the bonus, keep in mind the restriction we talked about at the start – your minimum withdrawal amount if you get this bonus will be at least $127.75!
- The final deposit promotion with the casino is the Weekday bonus. It is a pretty simple and straightforward reward for cashing in, which you can obtain once every day. It dds 75% of your deposited funds to your account, up to a maximum of $1000, as well as 75 Free Spins. The wagering requirement is just 20x, which is very low for such a promotion. There is also a fairly high maximum cash out limit of 30x the received bonus.
The casino also seeks to reward players who chose to stick around with it with a couple of fun Loyalty bonuses. It also has a Comp points system. Let's take a look at each of these:
- When you deposit more and more with MrO, your account will increase in tier with this casino, earning you the VIP Bonuses. Higher tier accounts have access to exclusive rewards like higher maximum withdrawal amounts, dedicated account managers and more. There is also the Comp Points system, which rewards you with special in-house currency the more money you wager. Every $10 you play through gives you 1 Point, and you can exchange 100 of them for $1. The higher ranks earn Comp points at a faster rate, up to $7 wagered per point for the highest tier!
- The Flash Cashback bonus is a way for you to recover some of your weekly losses. It is also tied to the previously mentioned account progression system, and the higher you reach within it, the better your cashback will become. The bonus starts off from 20% and goes as high as 30%. We should mention that the casino has not stated what the maximum you can get via its cashback promotion is, though the minimum is $2. The wagering requirement for funds received from the cashback is also not mentioned, and neither is the cash out limit for them.
License
The lack of regulation over this casino is something we mentioned at the start, and represents the biggest issue we have with it. The house does not mention being licensed, where it operates from or who runs it. This can only mean that the casino lacks a license.
Note that does not automatically mean there is anything wrong with MrO, but most houses nowadays are licensed, which entitles you to different protections. Every regulator has its own approach in deciding what those should be, but since most casinos nowadays are licensed in Curacao, we would like to examine the regulatory regime there. This small Caribbean country is so popular with casino operators because it does not stifle them with strict rules, while allowing players to benefit from certain guarantees for their safety. Here is what those are:
- Licensed houses need to verify the integrity of their games. That is done by submitting the random number generators, used within each of the games to dictate whether you win or lose the bet, for audits. The audits are performed by independent regulators, who are able to determine whether there is any bias within their outcomes. This way, you can be certain you are playing real games of chance.
- There is also a strict focus on combatting problematic gambling tendencies, and houses under a Curacao license have to provide players with a reliable source of information on what said problem can look like, as well as where to seek help. That is not enough for the regulators, though, and the casinos have an obligation to offer a number of ways for their clients to restrict their access. These self-exclusion measures are custom deposit limits you can set, time out warnings to opt in to and more!
- Thirdly, the data you submit to the casino is also protected. Regulators have long realized what kind of damage can be done if the sensitive, personal, information houses collect for their KYC checks is leaked. That is why this information needs to be stored safely, which is achieved by the houses using a variety of high-tech encryption measures.
We would have appreciated MrO more if it were a licensed casino. Nevertheless, let's get back to our review of it. There is only one language which the casino website can be viewed in, and there are a number of restricted countries, from where it does not accept players, both of which we will now list:
Languages: English
Restricted countries: Australia, Netherlands, United Kingdom, Show All, Afghanistan, Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Costa Rica, Estonia, France, Guadeloupe, Guyana, Iran, Iraq, Israel, Macedonia, Martinique, Mayotte, Moldova, Montenegro, Myanmar, Pakistan, Reunion, Romania, Serbia, Slovakia, Zimbabwe
Deposit and Withdrawal
Cashing in with MrO can be done via a number of cryptocurrencies, but also via FIAT payment methods. Here is what the conditions on its payment methods are, as well as the currencies which are accepted:
Deposit method | Minimum | Maximum | Processing time | Fee |
Credit/Debit Card | $10 | Unspecified | Instant | Free |
Crypto | $10 | Unspecified | Instant | Free |
Apple Pay | $10 | Unspecified | Instant | Free |
Google Pay | $10 | Unspecified | Instant | Free |
Currencies: US Dollar (USD), Binance Coin (BNB), Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT)
Curiously enough, the base account currency with this casino is USD, and you cannot set it to one of the crypto tokens, despite the focus on the digital assets we notices with the house. There is a pretty low minimum deposit, on the other hand – $10. The maximum is not mentioned, and neither is any fee you would owe for cashing in. Fees for depositing by casinos are not common at all these days, but do note that third party charges, by payment providers and so on, will need to be covered by the player.
When it comes to withdrawals, here is how things look like:
Withdrawal method | Minimum | Maximum | Processing time | Fee |
Crypto | $20 | $4000 | Unspecified | Free |
The only way to cash out is via crypto. Now, that is a very puzzling decision of the casino. First off, the account base currency is the FIAT US Dollar. A conversion fee needs to be paid if you deposit via crypto. Then, you would need to pay another one to cash out via crypto again. This makes no sense, and it's not like MrO profits from these third party charges either! Even though they have to pay just one fee, players who have cashed in with FIAT currency still need to worry about its conversion rate. This policy makes no-one happy.
Third party transaction fees will also be owed when you cash out, on top of the conversion fees we mentioned above, because crypto transactions always have miner fees to them.
Other than that, the conditions of the casino are pretty much fair. It has a low minimum deposit of $20 – unless you have taken bonuses over that amount, as we mentioned above. The maximum you can cash out each week is $4000, and it grows with the VIP level of your account. There are no fees by MrO itself, but the charges we mentioned above will apply.
We found that the house requires you to turn over your money once before you can cash it out. This is not uncommon, and most casinos have implemented such an AML policy. There's no indication of an inactive account fee. There is, however, a restriction on how much you can win:
It is set to $4 million per week. That is fairly high, but we find that these restrictions take away from the experience of playing games of chance, especially progressive slots!
Games and Game Suppliers
The biggest flaw with this casino is that it has no game supplier partners, as you can see from the extremely short list below:
Game providers: Real Time Gaming
The lack of suppliers also means there's a lack of games, of course! You can only play a couple of Slots and a dozen or so half-baked Table games. The Slots are ordered by their mechanics, and you can find 3 reel, 5 reel slots, expanding reels and so on. However, with just one supplier, there are not many games at all. What's more, popular titles like Pragmatic Play's Gates of Olympus Big Bass Bonanza, Dog House: Megaways, and NetEnt's Book of Dead are nowhere to be seen. Instead, we have games by Real Time Gaming like Aztec Gold, Asgard and Bubble Bubble. There is nothing wrong with them, but more choice is always good!
Next, the Table games with MrO barely deserve any mention. They are all virtual dealer games, which look extremely dated. There is video poker and blackjack tables, but there is no live gaming, and the total amount of games is pitifully insufficient. Also we cannot see why there are no roulettes.
Conclusion
MrO is a pretty lackluster casino. We cannot recommend playing there, and if you decide to do so regardless, you should know there is barely anything to play anyways! With a lack of license, or good games library and with a couple of unfair terms in its legal documents, staying away from the house is sure to be more fun than playing there.
Salvador Sanchez
Um trying to withdraw 139$ but it’s says undefined error