Lucky Koala

Lucky Koala is a new Curacao-regulated casino that managed to dazzle us with a solid game catalog, good promotional offers, and a large selection of payment methods. However, the house's payment policy is rather unjust. Players must pay significant withdrawal fees if they attempt multiple withdrawals in a single month and meet hefty rollover requirements before they can withdraw. Your maximum winnings will be restricted by the casino which is hardly common practice.

Read the following review before opening an account with Lucky Koala and try to establish if this is indeed the best house for you.

Lucky Koala Bonuses

Lucky Koala offers decent bonuses that come with fairly okay conditions. Casino and sports betting fans alike will get to activate a wide variety of promotions.

The Casino Welcome Package allows players to get small bonuses on their first three deposits of NZ$20 or more. The wagering requirements are quite standard – 35x – and must be met within 14 days. The cash-out limit for all of these bonuses is 5x. Slot games will contribute 100% to the wagering requirements while all Roulette versions will only contribute 10%. The bonuses cannot be wagered on any other games. The maximum bet while you have an active bonus is fairly high – NZ$12. All free spins will be credited on the Wilds of Fortune slot.

• First Deposit Bonus – You will get a 100% bonus up to NZ$250 and 50 Free Spins.
• Second Deposit Bonus – You can activate a bonus of 50% up to NZ$500. Additionally, you will get 50 Free Spins.
• Third Deposit Bonus – This is a 75% bonus up to NZ$250. You will also get 25 Free Spins.

The casino's Sports Welcome Bonus gives you the chance to get a 100% top-up up to NZ$100 on your first deposit of NZ$10 or more. The cash-out limit is 5x and the wagering requirements are 12x which is quite high for a sports bonus. You have 21 days to meet these requirements. You will not be allowed to place bets with odds lower than 1.80, or on any NHL markets, or some NBA markets.

The Weekly Casino Bonus requires a larger minimum deposit of NZ$500 but allows you to get a huge top-up of 50% up to NZ$1000. The wagering requirements are just 30x and must be met within 21 days. The cash-out limit is once again 5x.

The Weekly Reload Bonus gives you the chance to get a bonus of 40% up to NZ$100. The minimum deposit requirements are NZ$20, the cash-out limit is 5x, and the wagering requirements are 30x.

The Free Spins Reload gives players to get a varying number of free spins on Wilds of Fortune – up to 370 in total – depending on the size of their deposit. The minimum required deposit is NZ$20 – you will get 20 free spins. A deposit of NZ$50 will get you 50 free spins, while a deposit of NZ$75 will get you 100 free spins. A deposit of NZ$120 will get you as many as 200 free spins. The wagering requirements are 35 and you have 21 days to meet them.

The Sports Reload Bonus gives you the chance to get a 30% top-up up to NZ$100 when you deposit at least NZ$20. The wagering requirements are 3x and the cash-out limit is as high as 7x.

Once a week, you have the chance to get a NZ$10 Free Bet when you deposit NZ$50 or more.

Lucky Koala License

Lucky Koala is owned by NewEra B.V. – a company regulated in Curacao by Gaming Curacao, one of the four independent master license operators authorized to regulate online gambling establishments in this popular offshore jurisdiction.

Since online casinos are not directly regulated by the government, this nation's regulatory framework is rather unique. Curacao's Master License Operators are the ones in charge of handling client complaints, ensuring that safety precautions are taken, and making sure that regulated casinos are following all requirements. The level of safety provided by the different master license operators varies; some have a far higher reputation than others. Gaming Curacao is more or less in the middle of the batch.

Despite being an offshore state, Curacao is home to a respectable number of authorized houses. These casinos' platforms must meet specific technological requirements, have a registered company in Curacao, employ random number generators (RNGs) to ensure the safety and randomness of games, adopt various privacy protection and responsible gambling policies, and take additional steps to guarantee the safety of players. Furthermore, there are certain reporting obligations.

Such houses are not subject to as many limitations as establishments headquartered in stricter jurisdictions like the UK and Malta, which is why some players might even prefer to play at Curacao-based casinos. However, this is a double-edged sword since not all such casinos are reliable – some of them offer quite unfair conditions to players. Before choosing a specific casino, we always advise you to conduct some preliminary research and check the opinions of independent online reviews and other gamers. Go over the Terms and Conditions carefully. If everything seems in order, opening an account with a Curacao-licensed casino is probably safe.

Restricted countries: Netherlands, Show All, Bulgaria, France, Israel, Netherlands Antilles, Saint Martin (French part), Sint Maarten (Dutch part), United States, United States Minor Outlying Islands

Lucky Koala only has an English-language website and only offers customer support in English.

Languages: English

Lucky Koala Deposit and withdrawal

Lucky Koala accepts a large selection of deposit and withdrawal methods including credit/debit cards, bank wire transfers, various cryptocurrencies, and e-wallets. The minimum deposit amount is quite low – NZ$10 – and, like most casinos, this establishment processes payments instantly and free of additional fees.

We have some major problems with the casino's withdrawal policy and we consider it to be quite unfair to players. You will not be allowed to withdraw more than NZ$5000 a week – and NZ$20,000 a month. While most casinos have some sort of withdrawal daily, weekly, and monthly limits, these are slightly more restrictive than we would have liked generally. What is more problematic is the fact that this casino is trying to limit the maximum winnings a player could make in 24 hours. You would not have the chance to win more than NZ$5000 – and restrictive winnings in this way is hardly a standard policy for most online casinos.

Moreover, the casino might charge huge withdrawal fees. Your first withdrawal every month is free – after that, you will have to pay a fee of 8%. The final problem we encountered was the fact that the casino asks you to roll over your deposits as many as 5 times before allowing withdrawals. Most casinos try to prevent money laundering by having some sort of rollover requirements in place – usually 1 to 3 times. Lucky Koala's rollover requirements, on the other hand, are extremely high and might make it hard for players to withdraw their winnings.

Currencies: Euro (EUR), Canadian Dollar (CAD), New Zealand Dollar (NZD), US Dollar (USD)

Lucky Koala Games and game suppliers

Lucky Koala works with some of the best game providers in the industry including PragmaticPlay, Evolution, Ezugi, NetEnt, Betsoft, Spinomenal, Wazdan, BGaming, and others. The total number of game providers is not huge but the casino can still provide access to a large variety of great, popular games. The game library is well-organized which makes finding the exact kind of game you are looking for very easy.

Game providers: PragmaticPlay, Betsoft, Play'n GO, NetEnt, Red Tiger Gaming, Spinomenal, Playson, BGaming, Wazdan, ELK, Nolimit City, Relax Gaming, Microgaming, Push Gaming, Blueprint, Playtech, Booming Games, Triple Edge Solution, Iron Dog Studio, Quickspin, Pocket Games Soft, Gamomat, RubyPlay, Yggdrasil, Endorphina, Evolution, Tom Horn, Evoplay, EGT Interactiv, Thunderkick, Habanero, Kalamba, Givme, Fugaso, Golden Hero, Mascot, Skywind, 2BY2 Gaming, Rabat, Just For The Win, Big Time Gaming, Crazy Tooth Studio, Snowborn, Golden Rock Studios, Foxium, Lightning Box, Leap-Gaming, Felix Gaming, Fazi, Merkur, Stakelogic, Eyecon, Smartsoft Gaming, all41studios, 1x2gaming, OneTouch, Booongo, Ggames, Atomic Slot Lab, Inbet Virtuals, Elysium Studios, Slingshot, Northern Lights, Gold Coin Studios, Gong Gaming Technologies, Amigo Gaming, Swintt, Vivo Gaming, Ezugi, LuckyStreak

The Slot section was extensive and featured many of the current most popular titles – Gates of Olympus, Tombe of Madness, Lady Wolf Moon Megaways, Big Bass Hold and Spin, Book of Dead, Sweet Bonanza, Majestic King, Starburst, Legacy of Dead, Big Bass Bonanza, Book of Fallen, Ramses Book, Razor Shark, Egyptian Sun, Fire in the Hole, Money Train, Baba Yaga Tales, and others. Games were neatly organized in categories like Bonus Buy, Book of, Megaways, Jackpot Games, Video Slots, etc.

The casino offers a Casual Game section that features titles such as Mary's Mining Mania, Christmas Chrash, October Pub, Pumpkin Master, Loot or Boot, Rocket Dice, Magic Wheel, Casino Solitaire, Wheel of Time, Keno Rush, Pizza Time, Rocket Racers, The Candy Keno, etc.

The Live Casino section was quite impressive – players will get access to live versions of all sorts of casino-based games Roulettes, Blackjack, Baccarat, Live Poker, etc. You will also get to play a large variety of Game Shows like Funky Time, Snakes and Ladders Live, Crazy Time, Mega Wheel, Crazy Coin Flip, Cash or Crash Live, Swee Bonanza Candyland, Dead or Alive Saloon, Boom City, Monopoly Big Baller, Football Studio Dice, Treasure Island, Deal or No Deal, Dream Catcher, etc. If you are a fan of TV Games, you will get access to many such options as well.

Lucky Koala offers a very good Sportsbook – fans of this kind of gambling will not be disappointed. You will get to bet on plenty of live and pre-match events in popular sports like Football (over 1100 events), Basketball (over 200 events), Ice Hockey (over 260 events), Table Tennis (over 220 events), MMA (79 events), etc. What is quite surprising was the fact that the Tennis betting options were relatively few – just 96 – and fan-favorite sports like Darts and Snooker were only represented with 10 and 13 events respectively. Still, we do think that this casino's sportsbook was certainly on the decent side.

As a whole, Lucky Koala offers a very decent selection of games and game categories – we have nothing bad to say about the casino's selection.

Conclusion

Lucky Koala is a new casino that aims to impress players with a good game library and good bonuses but falls short of great in many regards. Although this casino accepts a wide variety of payment methods, its payment policy is quite unfair. Maximum winnings are restricted and players have to keep huge withdrawal fees and high rollover requirements in mind. While there are few country restrictions, this website is only available in English and there is no option to get customer support in other languages which might be a huge inconvenience to some players.

This Curacao-licensed casino might be a good choice for some players – but chances are you will easily be able to find a much better casino to play at.