Table of contents
UA8 claims to be the most trusted online casino among Australians. However, we don't see it quite that way. The casino is not trustworthy, because it does not share crucial information we expect from any house. For instance, the Terms and Conditions it operates under are not available on its website. There is no information on who is running the company or from where.
There are other reasons why it is a hassle to deal with UA8. For instance, most casinos these days are able to create an account for you within seconds. This is not the case with this one, which requires you to contact its Customer support via What's App in order to set up your account. Not only is it staggeringly slow in comparison to simply inputting your login details and phone number with the casino itself, but it is also unprofessional. Why would a reliable company need to use a third party app for official communication with its players?
The issues continue with the terrible design of the website of this casino. We were not impressed with the fact that the games you can play are separated into several different lobbies, which need to be opened in a new tab in your browser to play. The issue is that the loading times for these lobbies are absurdly long. So UA8 makes a pretty bad impression at first. But is there anything good about the casino? The following review seeks to answer just this question, so check it out if you are interested in playing in the house. That might not be the best option you have, and here is why:
Here is a list of the bonuses which are available with the casino:
|Cash out limit
|Daily First Deposit Bonus
|Unlimited Deposit Bonus
|20x issued bonus
|30% up to 300 AUD
|VIP Rescue Bonus
|15x issued bonus
|10x issued bonus
|VIP Birthday Bonus
|5x issued bonus
Let's take a closer look into them:
- The Welcome Bonus that UA8 issues actually covers the first two deposits you can make with the casino. The first of them will receive a bonus of 80% of the deposited sum, and the second will get a 50% bonus multiplier. There is no information on what the maximum bonus amount is, but the minimum deposit required of you to make use of the promotion is 30 AUD. Compared to other casinos, this is a competitive number, and most of them require similar amounts for their welcome packages. What makes the promotions stand out from the rest of the casinos we have covered are the extremely low wagering requirements. A wagering requirement represents the number of times you are expected to turn a bonus over before you are able to cash it out. On average, they are set to be between 30 times and 40 times. How many times do you need to turn over this bonus money? Only 5x. There is no mention of a cash out limit either, which is pretty good.
- The Daily First Deposit Bonus is a recurring promotion which is available once each day. The bonus only applies to deposits over 30 AUD, once more. It is of 30% of the cashed in sum, with an unknown maximum. Once again, there is a low wagering requirement on the money. And once again, there is no cash out limit. This is a great daily bonus, which is rivaled by few casinos.
- There is another evergreen bonus which can be received for subsequent daily deposits. It is called the Unlimited Deposit Bonus. As the name implies, it is available on every deposit. The size of the promotion is 10% of the deposit, and there is once again a minimum requirement of 30 AUD. On the other hand, there is an even lower wagering requirement and you need to turn the money over just 4 times to cash it out.
- UA8 offers a cashback promotion called a Daily Rebate. The way these promotions work is by counting the losses the player has realized. At the end of a certain period of time, in this case a day, the casino restores a certain percent of said losses to you. With UA8, this is 8%. Note that you need a loss of at least 1 AUD to start getting the money. Also, in order to withdraw any of it you need to get at least 50 AUD from the bonus. The maximum you can cash out is 20 times the received refund. Any profits over that amount will be written off. This is the first bonus UA8 has with a cash out limit, but the said limit is fair.
- The casino runs an interesting Referral promotion. If you introduce players to the house, you are eligible for a bonus of 30% of their first deposit. The maximum you can get that way is 300 AUD. There is a wagering requirement of 6x for this bonus, which is still exceptionally low. What is interesting about the bonus is that it does not require you to have deposited at all.
- Most casinos have some sort of VIP Program and this one is no exception. There are three exclusive bonuses which it offers to its most loyal clients. Note that getting the amount of money you get from these depends on the total amount of deposits you have made with the house. This increases your account's VIP level. The first bonus which is a part of the program is the Rescue Bonus. This promotion can be claimed once each month, on the 10th day. It has a pretty substantial size of up to 3888 AUD, and a low wagering requirement of 6x, as well as a decent cash out limit of 15x the issued bonus. At the same time, its name would suggest that, in order to get the promotion, you need to have lost a certain amount of money – it is unclear whether you would get the bonus otherwise.
- The second special promotion is the VIP Bonus. This is a simple cash bonus you can claim once your account reaches the required level. The maximum size of the bonus is up to 1888 AUD. This money can only be used on the Slot games the casino has to offer, though. Additionally, the wagering requirement is extremely low – you just need to clear a 3x turnover. The cash out limit is also a bit restrictive, sitting at 10x the issued bonus, but it is still great for what is essentially free money.
- Last but not least, there is a special bonus which players can get on their birthdays, given they have the required VIP level for their account. It is of 888 AUD, and you need to clear the simple 3x wagering requirement to claim it. There is a maximum cash out limit 5x the issued bonus, and you cannot profit anything over that. This is a very generous Birthday offer, and we have nothing to complain about it!
There is absolutely zero information on who operates this casino or from where. In fact, here is the extent of the legal information that was available on its website:
It is completely ridiculous for the house to require you to contact its customer support instead of simply providing you with its Terms and Conditions, which would answer 99% of the question about its services. Regardless, the lack of clarity about who operates the casino can only mean it is not licensed.
Unlicensed casinos are a bit more risky to play with than their regulated counterparts, because there is no guarantee they maintain the protections you would normally expect. For instance, most regulators have special requirements for the random number generators used in Slots games. They need to be audited, so the casino can certify there is no bias to them. This is just one of the reasons we would recommend only playing with regulated houses.
Here is some additional information on UA8 – what languages the website can be viewed in, and where it does not offer its services:
Languages: Chinese, English, Japanese, Vietnamese
Deposit and Withdrawal
The payment policies of this casino are a complete mystery! There is barely any information regarding them. Here is what we know, about how you can cash in with UA8 and what currencies it takes:
|up to 1 hour
Currencies: Australian Dollar (AUD)
The only method of payment listed is UnionPay. Most casinos have lots of options that their clients can deposit with, because that makes it easier for them to play. On the other hand, UA8 does not seem to care about players that much. If it did, it would have granted them not only with more payment methods, but also with any clue as to what the minimum and maximum deposits are. There is a claim that the casino is able to process deposits within 5 minutes and that is a good timeframe in which you can cash in. Most houses have similarly low processing times for deposits! Here is what we know about the withdrawal policies of the house:
|up to 1 hour
Once again, the minimum you can cash out can only be guessed. The processing times are said to be up to 10 minutes, which is pretty good. What's more, there is no information on how many times you need to wager the deposit before being allowed to withdraw. This is common with casinos these days. It is a part of the measures they take to combat money laundering. In general, the acceptable range is between 1x and 3x – if you fail to comply with that, you would also normally have to pay a fee of 5-10% of the withdrawn amount.
Games and Game Suppliers
One of the worst parts about the casino is the fact its games are ordered like there are. There seem to be several lobbies you can access. Each of them takes ages to load, as we mentioned. Once it does, there is no information about the Game suppliers the casino partners with. We have no clue how many of them are out there, or who they are. This means that the catalog is probably not all that large – otherwise, the house would not have failed to provide us with information on how many suppliers and games it has. The games themselves include the following categories:
- There are Slots, but the absence of any big name providers also means games like Big Bass Bonanza are nowhere to be seen. Instead there are titles like Lucky Frog and Money Tree, as well as Lucky 777. The games are not ordered in any sensible way and are a hassle to browse.
- Table Games: Most casinos offer table games which you can play with live dealers, as well as ones you can play by yourself. This one only has live versions of Baccarat, Dragon Tiger, Rouletter and Fan Tan. Western card game classics like Poker and Blakcjack are nowhere to be seen and there are no Game shows either.
We should mention that Sports betting is also available with UA8, but feels like an afterthought. There are only a couple of major events to wager on from sports like Football and Basketball. Nothing niche or exciting is available among them.
With all of the most important aspects of the casino examined, we simply fail to see a single reason why anyone would play here. The only redeeming feature it has is its bonuses. But without regulation and with an incredibly lackluster games library, they are not a big enough advantage to warrant playing with UA8 over a more reliable casino!