Royal Reels

Royal Reels is a pretty boring casino. It has a very generic website design, lacking in any discernable theme. It does not have an interesting mascot either. As superficial as that complaint is, it is a bit of an indication of the overall quality of the house, which is pretty subpar as well. Either way we slice it, it just underperforms. For instance, there are not that many bonuses available. This is not that bad on its own, but the casino also seems pretty unwilling to disclose any information on their Terms.

Its deposit methods are very limited. Furthermore, the games library might be decent, but there is a lot to be desired in terms of the games that are available. The only aspect of the services of this casino which is good and lacks a downside is the tight regulation it boasts. Overall as disappointing as Royal Reels turned out to be in our experience with it, we would still like to provide you with a comprehensive review of the casino. So here is everything you need to know about it:

Bonuses

There are just three types of bonuses that the casino offers. As we said, the promotions it has are not described in detail. Most houses have a separate page on their website where the main conditions of their promotions are outlined for each different bonus. Royal Reels had just a banner on top of its website with some basic information, and a clause in its General Terms and Conditions on bonuses. So here is what we managed to piece together from these two lackluster sources of information:

Clients who sign up will have access to the $10 No Deposit Bonus for a short time after their account is created. This promotion does not require you to pay anything to the casino, true to its name. Usually, no deposit bonuses are a bit higher than $10, but since it is free money, we cannot complain! There is a wagering requirement of 30x that needs to be met before you can cash out the bonus. The casino has set a pretty low goal for you to reach – normally these requirements are between 30x and 40x, so this one is definitely on the low side of things.

The General Terms and Conditions claim there is a cash-out limit on every bonus the casino offers. That means you cannot withdraw winnings over a certain amount, which the casino has set. This amount is supposedly different for any bonus. Since we are talking about a no-deposit bonus, the amount is likely to be pretty low. Either way, there is no way to know for sure due to the way Royal Reels obscures vital information about its promotions.

There is a Welcome Deposit Bonus, which is available for players who have deposited at least $20 the first time they have cashed in with the casino. It is not clear how the promotion is calculated – whether it doubles your deposits, whether it uses 50% of them and so on. The maximum bonus is $500 – that is a pretty good amount at least. The common wagering requirement of 30x is applied here as well. Of course, no information is disclosed on the cash out limit. Once again, that is pretty off-putting. The cash out limits on such bonuses with most other casinos are usually around 10 times what the bonus is, when such limits are applicable.

Lastly, there are supposedly Daily Matchup Bonuses. These are a complete mystery to us. The casino does not as much as mention the maximum bonus you can get with them – the promotions' name is the only aspect of it that Royal Reels discloses with its players! These bonuses are probably available during different hours in the different days of the week. They require $20 to get, which is a decent amount. There is a 30x wagering requirement on them, which is also acceptable. The cash out limits are not known once again.

This concludes the bonuses with Royal Reels. If you have played with a good online casino, you will probably find these promotions to be extremely lackluster! Some of the most interesting components of the promotions of other casinos are not present. For instance, not one of these bonuses offers Free Spins. There are whole  types of bonuses that are not available either – there are no cashback bonuses or tournaments, which are very common with casinos that offer their players more in terms of promotions. And while a casino is not required to give out free money in any way, the lackluster bonus policy of Royal Reels definitely sets it back, way behind its peers!

License

The casino claims to be licensed by Gaming Curacao. We checked with the regulatory body, and got the following result:

This means that the company actually is licensed, just as it claims to be. The license is probably the best aspect of the casino, because it gives the player a number of guarantees. Most of all, it means the house follows the regulatory policies of Gaming Curacao.

The regulator is one of the four master license holders that oversee the e-gaming sector of the Dutch overseas territory of Curacao. They are often criticized, unfairly, about the way in which they regulate casinos not being strict enough. And yet, every one of the four bodies has adopted unique and effective measures of protecting players! Here is what some of these measures are

• Firstly, a lot of sensitive personal data is being processed in the deposing and withdrawal processes of any casino. Gaming Curacao requires the license holders it authorizes to keep this data encrypted using top-tier tools. That makes your personal information leaking very unlikely.
• Secondly, there are a lot of measures aimed at combatting international financial crimes like money laundering. Every party that wishes to deposit with a licensed casino needs to do so after a KYC inspection, and their money is kept in separate accounts to avoid it getting mingled.
• Next, there are protections for the players themselves, in terms of strict rules on what random number generators casinos are allowed to use. The ones they have in their games should be truly impartial. That is certified by independent auditors, which examine the algorithms. They make sure there is no bias in them, one way or the other.

As you can see, there are some pretty high guarantees for your safety that are afforded by the regulation of Gaming Curacao. At the same time, it is not as stifling as some of the stricter regulators in the UK or EU, as to make it impossible for its subjects to issue larger bonuses or run more enticing promotions. So we can generally recommend casinos that are regulated there – even though the quality of the one we are currently covering is pretty subpar!

Languages: English

Restricted countries: United States

Deposit and Withdrawal

Here are the deposit methods you can use with Royal Reels:

As you can see, there are only three options available – credit cards, wires and PayID. But since there are a lot of restrictions on two of these methods – credit card payments to casinos are banned in some countries like the UK, PayID is limited to Australia, the only way most players can deposit is going to be bank wires. That is a slow and inconvenient way of cashing in,

The minimum deposit is said to be $10. That is pretty low, but most casinos have such low minimums too. There are no fees the casino charges for deposits, but take note that there can be third party fees, especially for wire transfers. And here is what the conditions are for withdrawals from the casino:

The same three methods are available. International wire transfers are notoriously slow, and can take up to a week. They can also rack up a lot of fees – up to $30. There is no information on how long it takes the casino itself to process them, or what the minimum withdrawal is.

Note that if you try and cash out from the casino before you have cleared a 3x wagering requirement on the deposits  you made, you will be charged a fee. That is a common condition with most casinos out there. But we really wish Royal Reels would tell us what the fee is!

Games and Game Suppliers

There are a decent number of game Suppliers that the casino partners with. Here is a full list of them:

Game providers: Belatra, Betsoft, Booming Games, Booongo, Evoplay, Habanero, Hacksaw, Mascot, Mr Slotty, Nucleus, Relax Gaming, Tom Horn, 3 Oaks, PragmaticPlay, BGaming, NetEnt, NetGame, Evolution, Platipus, ReelPlay, Playson, Play'n GO, Nolimit City, Ezugi, Wazdan, Quickspin, KA Gaming, PGSoft, Push Gaming, Yggdrasil

This means there are lots of games too – but they are very poorly organized! The games are separated in the following categories:

First and most numerous are the slots. Even though they have great titles like Big Bass Splash, Gates of Olympus, Money Train, Sweet Bonanza, Sugar Rush, Eastern Emeralds Megaways, Kingdom of the Dead, the games are not ordered well, and browsing them is a hassle. We would like to see the casino have them organized in subcategories, based on their themes.

There are also Table Games with classics like Baccarat, Poker, Blackjack, Roulettes, dice games like Scratch Dice and Sick Bo all available. Live versions of them can also be played, and there are live tables for Baccarat, Poker, Blackjack, Roulettes, Bac Bo. The casino has some Game Shows too, some of them being Crazy Time, Monopoli Live, Sweet Bonanza Candyland.

Conclusion

We cannot recommend this casino. Even though it is licensed, there are a lot of other houses that do what it does better. They offer more bonuses and actually provide their players with information on what the promotions grant them. They have a higher amount of games, which are also easier to browse. Also, they offer more payment methods while outlining their withdrawal policies in detail, instead of making us guess like Royal Reels does!