Royal Ace Casino

Royal Ace Casino is a casino that has actually been in business for quite some time – but does not have a good reputation among players. Not only is this casino completely unregulated but it is run by a parent company many of whose previous projects have been blacklisted.

We were not impressed by the game selection this casino offers – although the software they provided access to was good-looking and easy to navigate, the fact that Royal Ace Casino works with only one game supplier means that their selection of games was quite limited.

The bonuses Royal Ace Casino offers were not that impressive – although this casino offers a No Deposit Bonus which we would consider an advantage. The information we were provided with in relation to bonuses was pretty scarce and there was more than one important condition Royal Ace Casino forgot to mention.

Finally, the payment methods Royal Ace Casino supported were all legitimate and safe but the enormous withdrawal fees and the long withdrawal processing times left us unimpressed, to say the least.

We have tried to explore all these problems in depth in the following review – and to see if Royal Ace Casino had anything to offer us at all.

Royal Ace Casino Bonuses

Royal Ace Casino offered a few bonuses that were a bit confusing and quite frankly not that impressive.

The casino has a No Deposit Bonus – as the name suggests, you do not have to deposit to receive this promotion. The maximum bonus amount is not, however, very high – $30. The wagering requirements for withdrawing the bonus are average, if a bit high – 40 times the bonus. Keep in mind that there are some games you would not be allowed to play with the No Deposit Bonus.

All of the casino's other bonuses require a minimum deposit of $50 and come with wagering requirements of 40x.

The Welcome Package Bonus is a promotion available to new customers. This bonus grants you a 250% bonus and 35 free spins on Thai Emerald.

The Sweet Shop Collect Bonus grants you 65 free spins of the Sweet Shop Collect slot.

A Weekly Cashback Bonus is available to all customers that have deposited more than $50 in the past week. An exact percentage was not specified but there are certain games that are not included in the promotion – Baccarat, Craps, Roulette, Pontoon 21, Pai Gow Poker, Sic Bo, War, and “Shooting games” like Fish Catch.

A Monthly Cashback Bonus is only available to VIP clients – it was not specified what that is. All such players that have deposited more than $50 can receive such a chargeback. An exact percentage was not specified.

Royal Ace Casino License

Royal Ace Casino is an unregulated online casino. Although there are some unlicensed casinos that are perfectly reliable, we would not necessarily consider dealing with such companies to be your best, safest option. Gambling companies regulated in countries like the UK or Malta, for example, are usually extremely reliable. The regulatory authorities of these countries are very strict and expect that casinos under their supervision maintain a very high standard. Such casinos usually follow a ton of privacy protection, anti-fraud, and responsible gambling procedures which ensures both safety and a smooth playing experience. However, working with casinos licensed in the UK or Malta also comes with many restrictions.

To avoid these restrictions, many casinos prefer to obtain a license in Curacao – a popular offshore regulatory hub. Such licenses do not guarantee the same level of protection but there is still a huge number of Curacao-regulated casinos that are a very good choice. The Curacao government does not license casinos directly – instead, it has granted master licenses to four companies that act as master license operators. Those maser license operators are then responsible for regulating gambling companies, monitoring their activities, and handling client complaints. Some master license reputations have a better reputation than others – Antillephone N.V. for example is known to handle client complaints swiftly and attend various live events. No matter the operator, however, a Curacao-based casino is usually a far better choice than an unregulated one.

In the specific case of Royal Ace Casino, the lack of a license is not the only problem. This casino is owned by Ace Revenue Group which in turn is a part of Virtual Casino Group. This enterprise has a notoriously bad reputation in the world of online gambling – many of its projects have been blacklisted. Royal Ace Casino itself has become the subject of many bad client reviews. Many players claimed that the casino is slow to pay off its customers and sometimes even takes winnings out of client accounts. Needless to say, that is unacceptable.

Royal Ace Casino seems eager to accept clients from most countries but targets US customers specifically. The only condition is that the player is over 21 years of age.

Restricted countries: United States

Languages: English

Royal Ace Casino Deposit and withdrawal

Currencies: US Dollar (USD)

Royal Ace Casino accepts a few different deposit methods – Visa/MasterCard, Neteller, and Bitcoin. The minimum deposit amount is $50 in all cases but the maximum varies depending on the payment method. If you are making a Visa online payment, the maximum amount of money you can deposit is $1000 per transaction. Credit/debit card payments conducted via telephone or Live Chat cannot exceed $5000 per day.

Cash transfer is a special option the casino offers – but you would have to contact them to learn more and make such a payment. The minimum deposit is once again $50 while the maximum is $1350.

Royal Ace Casino reminds its clients that some payment methods might not be available in certain countries. They do, however, urge you to contact customer support if you would like to deposit but cannot use any of the payment methods mentioned – additional options might be available.

Withdrawals can be made with Neteller, in Bitcoin, via conventional wire transfer, or in cheques. There does not seem to be a minimum withdrawal amount but the maximum is $2500 per week and $10 000 per month. The casino is not fast in processing withdrawals – it might take anywhere from 7 to 10 business days for your money to arrive.

Moreover, you might encounter some huge withdrawal fees. A processing fee of $40 might be charged depending on the payment processor and/or withdrawal amount. Many casinos do not charge withdrawal fees at all and even if they do, you would rarely have to pay as much as $40.

Royal Ace Casino is not exactly the most affordable option out there – not only is the minimum deposit amount higher than average but the processing fees seem to be extremely high.

Royal Ace Casino Games and game suppliers

Royal Ace Casino only works with one game supplier – Real Time Gaming (RTG). This might be partially because the casino's parent company does not have a great reputation. Whatever the case is, this is quite disappointing – many big casinos work with as many as 100 game suppliers.

RTG is an established software provider that has been in business for a very long time. At the very least, Royal Ace Casino offers an interface that looks good and is easy to navigate. You can play games online or download a desktop app – everything is up to your own preferences.

The slot collection the casino offers was smaller than average but quite decent. Players can play games such as Sweet Shop Collect, Masks of Atlantis, Bonus Wheel Jungle, Cash Bandit Museum Heist, Fortunes of Olympus, Warrior Conquest, Tarrot Destinty, Merlin's Riches, Divas of Darkness, Count Cashtacular, Desert Raider, Vegas XL, Run Rabbit Run, Thai Emerald, among others. The variety of themes was rich, and the graphics of the games were beautiful.

Fans of table games can access four games – Blackjack, Suit 'em Up Blackjack, Blackjack + Perfect Pairs, Europen Roulette, and Tri Card Poker. The casino had a special section for video poker – Aces and Eights, Sevens Wild, Jacks or Better, Joker Poker, Loose Deuces, etc. can be enjoyed on the platform.

Finally, Royal Ace Casino offers a few “specialty games” that do not fit in either of the categories above – Fish Catch, Banana Jones, and Keno.

All in all, we would not consider this to be an impressive game library. The casino does not offer sports bettings, supports fewer slots and table games than average, and only offers live poker events. Some big casinos offer thousands of slots on top of a rich variety of table games and live events in various categories.

Conclusion

Royal Ace Casino would definitely not be our first choice when choosing an online gambling company to play with. Their – and their parent companies' – reputation in the industry is pretty bad and we were able to find multiple client complaints, especially regarding withdrawals, online. The casino is not licensed by any financial authority and only works with one game supplier. The withdrawal fees you will be charged are huge. Their bonuses did not seem all that attractive either. Finally, the game selection we were offered was quite poor compared to what most casinos offer these days.

We would skip playing with Royal Ace Casino if we were you. This is not exactly a reliable casino and there are far better, more affordable gambling websites out there.