Queen's Guild Casino

Queen's Guild is a brand new online gambling house by ProgressPlay Ltd., one of the biggest European casino operators. This means it benefits from everything we associate with the operator – the tight regulation over it, as well as its large amount of game supplier partners. And indeed, Queen's Guild has a lot of advantages. From being licensed by not one but two of the best regulators in the world, to having thousands of games to play and more.

But it is important to note that no casino is perfect and this house is no exception – it has several issues which you need to be aware of. There is a very strict bonus policy which we consider to be needlessly harsh to the player. This is especially bothersome considering the house has a lot of attractive promotions. We can't say we are fans of some of its withdrawal conditions either. Overall, this is quite the promising casino, but you need to know of its advantages and downsides before making an account there. Let's take a look at both in the thorough review below:

Bonuses

Let's start off with the promotional structure of the casino. Here is an outline of the different bonuses that are up for grabs:

The many promotions here might seem a bit overwhelming, but they are actually rather simple. They also share several of their conditions between each other. For instance, all bonuses which require you to deposit in order to claim bonus cash or Free Spins have the same cash out limits. All of the Loyalty bonuses with the casino have the same condition too. Said limits are of 3x the issued cash bonus or $20 for any winnings from Free Spins you might realize. Anything over this fairly low maximum will be written off by the casino. It is not uncommon for cash out restrictions like this one to be implemented with casinos, but they are usually less harsh. Especially since Queen's Guild already has an unacceptable wagering requirement of 50x for most of its deposit bonuses too!

A wagering requirement simply means you need to wager over your bonus money a certain amount of times before you are allowed to withdraw it. Usually, wagering requirements are between 30x and 40x for the type of bonuses available with Queen's Guild. Overall, we are not fans of this restrictive set of rules, and believe it to be especially disappointing since the house actually has some interesting promotions to offer. Let's take a closer look at them, starting off with the Welcome Package:

• This is a set of bonuses which covers the first three deposits a player makes once they have an account with Queen's Guild. These bonuses are fairly large, and can only be claimed one after the other, by depositing $20 or more each time. As far as minimum deposits go, this is an excellent amount. The amount of cash you can get from the bonus is up to $200 per promotion, and is calculated as 100% of the deposited funds. Overall, you can get quite the head-start with this promotion!

There are also tons of Recurring Bonuses, which can be claimed any number of times. Here is what these are:

• First off, there is the Bankroll Booster. This promotion actually consists of four different bonuses. The First of them requires a $20 minimum deposit and grants you 25% of the funds you cash in as Bonus money, up to $500. The Second, Third and Fourth add 15, 30 and 75 Free Spins to your account, and require you to cash in $10, $20 and $50 to claim, respectively. Overall, this is a fairly extensive promotion, and even though some of the minimum deposit requirements with it are too steep, we do quite like it. The entire bundle of bonuses can also be claimed up to three times per month, which makes for a total of 12 different promotions up for grabs!
• The Double Delicious is a rather mysterious bonus, which has a minimum deposit of $10. That is a very low amount, but we are not quite sure what you can get for it. The details of the bonus are said to be provided in an email to its recipient, but we have yet to receive such a promotion. You can get this bonus twice too, hence its name!
• One more promotion which is up for grabs multiple times is the Wild Fortunes! Bonus. Queen's Guild offers four different bonuses under it – three deposit bonuses which grant 25% of the cashed in amount, up to $500, and one bonus which lets you spin the Rewards Wheel. We will touch on the Wheel a bit later on. The minimum deposit for this promotion is just $20 too.
• If you are looking for a way to recover some of your losses, you can claim the Cashback Weekends bonus. To do so, you need to cash in $25 in total throughout Saturday or Sunday. You will then activate a bonus which will recover between 5% and 15% of the losses you realize on either Live games or Slots. The particular percentage is based on the deposit you've made. You need $1000 or more to be deposited if you wish to use the 15% bonus, which is a bit much. On the other hand, the maximum amount up for grabs with this promotion is fairly high, sitting at $500. And furthermore, there is no wagering requirement for this bonus, which is great! No cash out limit applies to it either.
• If you are looking for a simpler type of bonus, you can find that with the Saturday Spinner promotion. Simply deposit $10 or more during the day indicated in the name of the bonus and get 10 Free Spins.
• The last of these bonuses is the Sunday Funday promotion, which lets you claim an exclusive 20% bonus, up to $500 for deposits over $10 during Sundays. You can also get this promotion twice, too!

There are also two Tournaments which are regularly available with Queen's Guild. One of them is the Slots Magic Leaderboard, which runs over the course of a day, and there is also a Royal Spins Leaderboard competition which you can take part in, with a longer runtime. The rules are simple: players need to cash in and sign up for the tournament. Everyone of the participants plays a Slot game, and the person who wagers and wins the most gets the first prize – up to $150 for the one-day race and up to $300 for the longer competition. The runner-ups get smaller rewards too, though, so there is plenty of money to go around!What's great about these bonuses is the lack of any kind of restrictions on cashing out the prizes from them.

Finally, Queen's Guild has its Loyalty Bonuses which are quite unique. There are daily Missions you can complete, which award you with Reward Points. Said points can be spent at the Queen's Guild Rewards store, to get bundles of Free Spins and Cash bonuses. However, these are subject to the same strict wagering requirements and cash out limits we examined at the start. Still, the Choose your Rewards promotion can be fun, and there are two special bonuses which enhance it further:

• The Rewarding Wednesday Bonus offers you a free spin of the Rewards wheel, as long as you deposit $10 or more during the day. This Wheel offers you a random amount of Rewards points, which you can then use as you please. This is also the Spin you could get from the Wild Fortunes Bonus.
• You can get more points for completing missions of Fridays. Simply deposit during the day to claim the Friday Points Boost Bonus! 

License

Queen's Guild has a very impressive approach to regulation, having obtained the approval of two of the best regulatory bodies of Europe. Here is what it has to say on the important topic of its licensing:

The claim above states that Queen's Guild is operated by ProgressPlay Ltd., and that it has licensed by the Malta Gaming Authority (MGA), and the UK Gambling Commission (UKGC). Let's verify that. We checked with the register of the MGA first – here is the entry for ProggressPlay Ltd:

Of course, to prove its connection to the casino at hand, we need to look into the list of approved domains for the operator:

We found the website which Queen's Guild operates from there! Now, let's take a look at the UKGC license:

Once again, we were able to find the domain of the casino very easily:

The reason why its such a great idea to play with licensed casinos is that they are able to offer the player some protections which would not be available otherwise. Here is what the said protections look like:

• The data you share with casinos contains a wealth of personal and payment information. It is necessary to protect that, and both regulatory bodies we mentioned have strict rules in place how casinos should store said data. They are to use some of the strictest encryption measures available nowadays to do so, which makes data leaks much less likely!
• When playing with a licensed casino, you can be sure you have access to actual games of chance. That is because houses like Queen's Guild are required to submit the games for audits. These audits, performed by independent professionals, picked by the regulator, ensure there is no bias in the games at all!
• Finally, there is a lot of measures regulators have taken in order to curb problem gambling. Casinos are required to offer you information on what that looks like and where to get help. They also need to comply with your self exclusion requests, which can be setting custom deposit limits, time outs or even closing down your account.

We are pretty happy with how seriously Queen's Guild takes its regulatory status! Here is some more information on the casino, though. The lists below feature the languages you can see its website in, and the countries where that is not possible:

Languages: English

Restricted countries: Australia, Germany, Netherlands, Show All, Austria, Belgium, Belize, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, British, Virgin Islands, U.S.

Finally, we would also like to mention the other ProgressPlay Ltd. casinos we have most recently covered. Here are reviews for those:

Other ProgressPlay Ltd. Casinos:

• SlotsNSports 
• LuckyPokerBet 
• Sparkle Slots

Deposit and Withdrawal

Here are the means of deposit with the casino, as well as the different currencies it accepts:

Currencies: British Pound Sterling (GBP), US Dollar (USD), Canadian Dollar (CAD), Brazilian Real (BRL), Indian Rupee (INR), Japanese Yen (JPY), Norwegian Krone (NOK), New Zealand Dollar (NZD), South African Rand (ZAR)

We should mention some of these methods might not be available to you due to local restrictions – for instance, credit cards cannot be used to deposit in the UK. The house has a fairly reasonable policy – the minimum deposit is different for the different means of cashing in, but is in the $10-$20 range most other casinos also find their requirements in.

There are no fees, but the casino does expect you to cover third party charges, if any pop up. This is standard policy nowadays. Let's take a look at withdrawals as well:

Before you can cash out, most houses nowadays require you to have wagered your deposits a certain amount of times. That does not seem to be the case here, or there is no mention of this common AML policy in the Terms and Conditions of the house, at least.

The minimum withdrawal amount is not specified, but the maximum is fairly generous, sitting at $3000 per week. The processing times are a bit long, and Queen's Guild claims that it has a three day pending period for withdrawal requests, which is pretty lackluster.

There are once again no fees, but third party charges might be applicable and you might need to cover them! Speaking of fees, players outside of the UK will be liable for the following fee:

This is a fairly standard charge for inactivity, and its size is not extraordinary either, so there's nothing to complain about here!

Games and Game Suppliers

There are over 70 Game suppliers with Queen's Guild – here is who these developers are:

Game providers: Gong Gaming Technologies, Old School Studios, Aurum, Hacksaw, Wazdan, NetEnt, Red Tiger Gaming, RealDealer, Infinity Dragon Studios, Games Global, Oros Gaming, Skywind, Spinomenal, Evolution, Playtech, PragmaticPlay, Crazy Tooth Studio, Spearhead, Nolimit City, Slingshot, all41studios, Neon Valley Studios, Northern Lights, Neko Games, Spinplay Games, PulseB, Switch Studios, Alchemy Gaming, Gold Coin Studios, Snowborn, Leap-Gaming, Play'n GO, Fugaso, Buck Stakes Entertainment, Microgaming, Thunderkick, Blueprint, 2BY2 Gaming, Gamebeat, Lightning Box, EDGE Gaming, ELK, 1x2gaming, Big Time Gaming, Eyecon, Fortune Factory, Rabat, Just For The Win, Gamevy, Iron Dog Studio, Skillzz Gaming, Tom Horn, Foxium, Other

Most casinos have over 50 of these developers' titles in their libraries, and we are not disappointed by Queen's Guild in this regard. Here is what you can play:

• Slots: This is the majority of games with the casino, and thousands of titles like Big Bass Bonanza, Bigger Bass Bonanza, Luminous Life, Gates of Olympus, Book of Dead, Wolf's Gold and so on can be played. We would have liked to see them able to be filtered by theme, to make navigation easier, but at least you can order them by whichever game supplier they are offered by.
• Table Games: Virtual and Live dealer versions of casino classics like Baccarat, Poker, Blackjack and Roulettes can be played here. Speaking of Live gaming, there are a couple of Game shows like Crazy Time, Buffalo Blitz and so on.
• Casual games: Simplistic games like scratch cards and Wheels of fortune can be found here, as well as several Virtual racing games – virtual horse races are available, for instance.

There is also a Sportsbook, but it seems to be an afterthought of this casino! It has no bonuses dedicated to it but the number of games to bet on is quite decent. You can bet on anything from Football to different political races from around the world. Esports are available too, and you can bet on Dota 2, LOL and so on. Live betting is also something you can do, albeit with a limited number of events from major sports like Basketball, Baseball and CS:GO.

Conclusion

Overall, Queen's Guild is quite the great casino. It is however held back by its lack of a competitive bonus policy and the rather long withdrawal times. If it slashed its wagering requirements and the time it takes to process cash out requests, that would be a house we can instantly recommend. For the time being, though, there might be other options available!