Palm Casino
Pros
Decent bonus offers
Efficient customer support
Cons
Unregulated offshore casino
Limited payment options
Shady bonus conditions
Little information about games and game providers
Palm Casino Details
Table of contents
Palm Casino claims to be regulated in Curacao when it actually is not – this is all you need to reconsider working with this casino since it means they do not follow any policies and regulations. That was, however, far from the only problem – since the website seemed to be under maintenance, we did not learn anything about the games this establishment offers. Moreover, their bonuses, although good, seemed too good to be true and came with unclear conditions.
There are far better, licensed casinos out there that are way more worthy of your attention – do not waste your time on scammers.
Palm Casino Bonuses
Palm Casino offers a wide array of very attractive bonuses – dare we say a little too attractive. We have rarely encountered a casino that offers so much bonus cash with such low wagering requirements – and such low minimum deposits. The conditions surrounding most bonuses were not very clear and there were huge chunks of information missing.
Bonus | Min deposit | Max bonus | Wagering requirements | Cash out limit |
1st Deposit Bonus | €50 | 200% up to €300 | 30x | - |
2nd Deposit Bonus | - | 100% up to €1500 | 30x | - |
3rd Deposit Bonus | - | 50% up to €2000 | 30x | - |
4th Deposit Bonus | - | 75% up to €1200 | 30x | - |
5th Deposit Bonus | - | 100% up to €5000 | 30x | - |
Weekly Bonanza | €100 | 150% up to €5000 | 30x | - |
Monday Reload | - | 150% up to €1000 | 30x | - |
Wednesday Madness | - | 100% up to €2000 | 30x | - |
Finally Friday | - | 75% up to €1500 | 30x | - |
The casino offers a very attractive Welcome Package and offers bonuses on your first five deposits – which is quite impressive. The minimum deposit you will have to make in order to receive the first bonus of the package was €50 which is a bit higher than average. However, it was not explicitly stated that this would also be the minimum deposit requirement for the other four bonuses. The wagering requirements were the same for all bonuses – 30 times the deposit plus the bonus.
- First Deposit Bonus – you will receive a top-up of 200% up to €300.
- Second Deposit Bonus – you get a 100% bonus up to as much as €1500.
- Third Deposit Bonus – you get an enormous bonus of up to 50% up to €2000.
- Fourth Deposit Bonus – you will get a bonus of 75% up to €1200.
- Fifth Deposit Bonus – you will get a bonus of 100% up to €5000.
There are also three bonuses you can get if you deposit on a specific day of the week. Nothing was mentioned about the minimum amount of money you have to deposit but the wagering requirements were 30x in all cases.
- Monday Reload – you will receive a bonus of 150% up to €1000.
- Wednesday Madness – you can get a bonus of 100% up to €1000.
- Finally Friday – the casino grants a top-up of 75% up to €1500.
There was also one bonus that was not described on the Promotions page but could be activated when you deposit €100 or more – the Weekly Bonanza Bonus. This is another spectacular bonus – players can get a 150% bonus up to €5000. Once again, the wagering requirements are 30x.
Palm Casino License
Palm Casino is owned and operated by GROUP GAEM B.V. – a company that claims to be based and regulated in Curacao.
Curacao is an offshore jurisdiction that has become quite popular among online gambling establishments in recent years. This is mostly due to the fact that obtaining a license is a fairly easy and fast process. Companies are not obligated to meet the same strict requirements as in countries such as the UK or Malta which are pretty much the regulatory staples in the industry. However, a Curacao license still means that the company follows certain policies and regulations related to privacy protection, fraud prevention, and responsible gambling. Games need to be completely randomized to be fair, and all casinos must maintain their technical infrastructure in good condition in order to operate.
The country's regulatory regime is a bit weird since the local financial regulator does not directly regulate local casinos. Instead, it has granted master licenses to four independent master license operators that are responsible for issuing licenses and handling client complaints. There are plenty of perfectly reliable casinos licensed in Curacao – as long as you work with companies with good reputations, you should not run into problems.
However, Palm Casino does not seem to actually be licensed in Curacao. Regulated casinos are obligated to display a digital seal at the footer of their website that makes their license easy to track and verify. This company did no such thing and did not even specify which master license operator supposedly regulated it. This is far too shady and probably means that Palm Casino is unregulated despite claiming otherwise. We would not trust this casino with our money if we were you since that might turn out to be fairly unsafe.
Restricted countries: Netherlands, Poland, United Kingdom, Show All, Afghanistan, Andorra, Armenia, Azerbaijan, Belarus, Belize, Bolivia, Cayman Islands, China, Cyprus, France, Iran, Iraq, Italy, Jersey, Kazakhstan, Lebanon, Mexico, Montenegro, Puerto Rico, Russian Federation, San Marino, Spain, Syria, Taiwan, Turkey, Ukraine, United Arab Emirates, United States, Vietnam
Languages: Dutch, English, Finnish, French, German, Italian, Norwegian, Polish, Spanish
Palm Casino Deposit and withdrawal
Currencies: Euro (EUR)
Palm Casino only accepts cryptocurrency payments – in BTC, ETH, LTC, and USDT. The minimum deposit amount is €25 – quite standard – and deposits seem to be processed instantly.
We would usually expect a bigger variety of payment solutions – most established casinos accept a variety of payment solutions including credit/debit card, wire transfer, crypto, and e-wallets like Skrill, Neteller, PayPal, ApplePay, Revolut, and others. Some casinos – crypto casinos – might only accept crypto payments but offer a much wider variety of cryptos.
Deposit method | Minimum | Maximum | Processing time | Fee |
Crypto | €25 | Unspecified | Instant | Unspecified |
The minimum withdrawal is also fairly standard at €50. Payments are supposedly processed within a few business days but more specific information was not provided. The withdrawal limits are as follows: €1000 per day, €2500 per week, and €10 000 per month. This is also what you can expect from many other casinos so no surprises there.
Withdrawal method | Minimum | Maximum | Processing time | Fee |
Crypto | €50 | Unspecified | Unspecified | Unspecified |
Palm Casino Games and game suppliers
Palm Casino supposedly offers a wide range of slots, table games, and live events. Sports betting also seemed to be an option even though no further information was provided. However, we were unable to see which games the casino offers or which game providers they collaborate with – most sections of their website seemed to be currently unavailable. When we reached out to customer support and tried to figure out what the problem was, we were swiftly informed that the website is currently under maintenance. We received no information about when we will actually be able to access any games but this maintenance seems to be quite lengthy – almost all sections of the website have been down for more than 24 hours. As a result, we were unable to gain further information about the game library this casino would provide access to.
There are plenty of established casinos that offer a very wide variety of games and collaborate with many game providers – often enough, over 100. You can easily find a casino that offers as many as 3000-4000 games – slots, table games, live events, and more casual games. Most well-known casinos try to present clients with well-rounded offers and also offer a variety of sports betting options.
We cannot say anything specific about the number and variety of games Palm Casino offers – but considering the fact that they do not seem very reliable as a whole, we cannot truly endorse working with them.
Game providers: Unspecified
Conclusion
Palm Casino seems like a pretty horrible option if your goal is to play with a stable, reliable company. Even though they claim to be licensed in Curacao, they do not seem to be – which makes this casino a rather shady establishment. Moreover, the casino does not currently provide access to any games whatsoever since their website seems to be undergoing a quite lengthy maintenance. The only possible deposit method is crypto which might not be very convenient for all players. At least, the casino's bonus offers looked good – but they came with far too many unclear conditions to be acceptable.
As a whole, we cannot recommend this casino – check out some reliable, regulated companies instead.