Neonix Casino

Neonix is a brand new online gambling house that was just recently released in the middle of 2023. We definitely had high hopes for this casino based on its encouraging and stylish website as well as the generous promotional campaigns. Unfortunately, it didn’t manage to live up to our expectations since we still have some doubts about its credibility.

To be exact, Neonix claims to be regulated by Antillephone N.V. but the license it posted on the page somehow doesn’t seem legit for a couple of reasons, you can read about in the following review. Because of that we have many reasons to question its regulation and the level of safety index you can find here.

Secondly, there are some rather unfair and disadvantageous payment conditions like hidden withdrawal taxes, too high minimum withdrawal amounts that were not mentioned in the Terms and Conditions, as well as some rather insufficient withdrawal methods. Yes, the promotions may sound alluring at first, but still considering the questionable regulation of this house, we would take every word it says with a grain of salt. The gaming library seems decent though, with plenty of Slots and Live casino activities. Nevertheless, we definitely suggest reading the following review before opening an account here.

Bonuses

Down below you can see how many and various promotional campaigns are there. We are actually truly satisfied with the range of bonuses since there’s a great Welcome Package, as well as several weekly and weekend offers to boost your gambling regularly throughout the week. Apart from that you can also benefit from a cash-back, a VIP Program, and a couple of Tournaments with amazing prize pools. The bonus conditions also seem to be on point so we have no complaints so far.

Still, we would like to remind you that this casino is not proven in time and also has questionable regulation. That’s why it would be a good idea that you approach it with coation just in case, especially considering how unbelievably generous some of the bonuses seem to be.

Here is some more information:

The Welcome Package actually covers your first four deposits with the casinos and we are more than satisfied in that regard. What’s more, the rewards as well as the conditions seem favorable – for example you need at least €20 in order to unlock any of these offerings and that’s a great starting point. It’s actually a standard for the sector as well so Neonix definitely manages to fit the bill perfectly. The same applies for the wagering requirements – in order to withdraw your funds you need to make at least 35 turnovers of your deposit and bonus first. Also make sure to do so within 7 days from the moment you activate the promotion or you may lose both the reward and all accumulated winnings. The whole rule is absolutely common for the sector since most of the houses tend to ask for around x30 or x40 wagers as well. Now let’s see what exactly you can get in exchange:

• Your First Deposit Bonus is said to come with 300% reward up to €300 and 100 free spins. To be honest, the offer seems to be totally worth it – just look at that multiplier! So even if the maximum cash prize is not that impressive, the percentage of the bonus is what actually matters. In this case you’ll be able to get a better reward even if investing a more modest amount of money. Of course the free spins are also a great addition to all of that.
• The Second Deposit Bonus is also something to get excited about. It can grant you a 250% bonus up to €200. No free spins are included though.
• Making your Third Deposit with this casino can get you a 200% bonus up to €250 and 50 free spins on top of that. Again, a pretty satisfying multiplier despite the rather mediocre maximum cash prize.
• And finally, the Fourth Deposit Bonus features the whopping 400% reward up to €250 and 100 free spins. As you see the multiplier here is just mind-blowing so we guess you have a pretty good reason to keep playing in order to unlock this offer. In addition, the games that qualify for all of the free spins are not specified.

The Weekly Reload is available only after the fourth deposit or with other words – after you use the whole Welcome Package. After that, in order to claim it you need to invest at least €20 and enter the relevant promo code WEEKLY. Just note that you can benefit from this bonus once daily from Monday to Friday. As for the reward itself, it’s said to be 60% up to €500 and 40 free spins. The qualifying games are not specified though. Again, in order to perform any payouts you need to make at least 35 turnovers of the total amount (deposit and bonus) in terms of 7 days.

On each Tuesday you can benefit from some free spins, depending on your initial deposit. There are three different options, all of which come with the standard wagering requirement of x35. The promotional period is also a standard for the industry 7-day timeline. In addition, also note that all of the offers are available for claim only after your fourth deposit. And here are the deals themselves:

• The first spins package contains 40 free spins which you can get in exchange of at least €20.
• Next, you can also benefit from 100 free spins if you invest at least €40.
• The last package comes with the highest reward of 210 free spins but also with a much costly entry point of €100. So it’s actually up to you to decide if it's worth the splurge.

The Weekend Reload is another regular offer that is available only after your fourth deposit. It can be activated once a day by making a deposit between Saturday and Sunday. And speaking about deposits, the qualifying investment here is pretty low and features at least €20. The bonus itself is also quite satisfying – an 80% reward up to €1000 plus 60 free spins doesn’t sound bad at all! Again you have to wager the deposit and bonus at least 35 times or no cash-outs will be allowed. In addition, the qualifying games for the free spins are also not mentioned.

The Weekly Cash-back is said to come with up to 20% refund, but the exact amount actually depends on your VIP status. There are 30 levels in total and the higher your VIP level, the better the refund but also the more relaxed the wagering requirement gets. Here’s what to expect in detail:

• The first three levels come with 10% cash-back which is also subject to x10 wagering requirements. In other words you have to make at least 10 turnovers of your reward before the cash-back and all funds associated with it become withdrawable.
• For example levels 5 to 9 feature 12% cash-back with at least 8 wagers required
• Levels 10 to 15 come with a 14% bonus with x7 wagering requirement.
• Players ranked between 16 and 21 VIP level can benefit from a 16% cash-back and x6 wagering condition.
• An 18% refund is awaiting those of you who have status between 22 and 27. The wagers you’ll be required to make are said to be at least 5 which is even better.
• And finally, the maximum of 20% cash-back is for those of you who managed to reach VIP level 29 – 30. The wagering requirement here is also the most favorable and features at least 3 turnovers of your reward.

The next two offers are unfortunately not well-explained. Yet, what we know by far is that the casino claims to award you with great bonuses into your mailbox simply if you subscribe to its newsletter. The offers are said to be exclusive but the exact rewards are not specified. In addition, the casino also fails to explain if this promotion is subject to any wagering requirement.

Apart from that there also seems to be a Birthday Bonus. All you have to do is to fill in your date of birth in your account and also to subscribe for the newsletter and you’ll get a personal gift on your special day. Yet, the exact rewards are also not specified. We don’t know any of the bonus conditions either – for example if you have to make a specific qualifying deposit in order to benefit from this offer or if there’s a certain wagering requirement attached to it.

And finally, the VIP Club seems like a nice way to add some more perks and rewards to your account. As we mentioned already, there are 30 levels in total and each features better and more generous prizes. In short, your status level is defined by the points you get for playing the games and making bets. The more points you earn, the greater the exclusive privileges and bonuses you earn! Apart from the cash-back that we described above, you can also win free spins, cash bonuses, and exclusive rewards.

License

When it comes to its license things get more complicated and even shady. As we pointed out the license itself doesn’t seem to be legit, but let’s go one by one.

As a start, Neonix Casino claims to be owned and operated by WEBNEXUS SL, a company that is said to be regulated by the Government of Curacao. The next thing you can see is a link that generates a license supposedly issued by Antillephone N.V. Just to make it clear, Antillephone N.V. is one of the four master license holders authorized by the Government of Curacao and many online gambling houses are actually regulated by it. And even though all of this may seem credible to an inexperienced user, it’s actually much more messed up that one can expect.

First of all, the license is not usually posted this way – all the reputable online casinos tend to provide a dynamic seal looking like the regulator’s logo. You can spot this logo at the bottom of their pages. Clicking on it redirects you to the actual legal document that opens in a separate window. In this case however not only that there’s no digital seal or whatsoever but when you click on the link provided the license appears as an image which is not the proper way to be. In other words, it doesn’t redirect you to another page or website, but you remain on the Neonix’s site instead. All of this seems quite fishy and unusual and to be honest it’s the first time we stumble across such an issue. Here’s what we mean by that:

Even though the license itself really looks authentic, we just have a lot of concerns mainly because of the way it’s generated. Because of this it’s for your own good to proceed with caution.

The absence of a legitimate license or regulation may turn out to be a real issue so always make sure that your new casino is truly authorized. Dealing with unregulated enterprises puts your personal data at serious risk but you also cannot be absolutely sure if the outcome of the games is truly random and not manipulated in any way. Here are several of the benefits of picking up licensed house:

First of all, all regulated e-gaming companies are obligated to use random number generators in order to protect sensitive data but also to incorporate various anti-fraud measures. This way no identity theft or money laundering are actually possible. In its Terms and Conditions Neonix also claims to have a strict anti-fraud policy and to utilize various anti-fraud tools and techniques, but given its questionable regulation we highly doubt that.

Next, licensed houses must use random number generators (RNGs) which ensure the genuine and unbiased outcome of each game. This way you can be 100% sure that the games provided are not manipulated and absolutely fair.

Other positives feature reliable and fast payment methods, issue-free transactions, as well as professional customer support services. In this case there’s email support and a live chat, but we really cannot guarantee the quality of the services.

Apart from that the page is accessible in just two different languages:

Languages: English, German

On the other hand, the list of restricted territories is also quite short. Users from the following countries (“Restricted Countries”) are not allowed to deposit and play real money games:

Restricted countries: Curaçao, Sint Maarten (Dutch part)

Deposit and Withdrawal

Currencies: Australian Dollar (AUD), Bitcoin (BTC), British Pound Sterling (GBP), Canadian Dollar (CAD), Dogecoin (DOGE), Ethereum (ETH), Euro (EUR), Litecoin (LTC), New Zealand Dollar (NZD), Tether (USDT), US Dollar (USD), USD Coin (USDC), XRP

The payment methods this casino operates with are decent in our opinion but only when it comes to making deposits. The withdrawal methods are not so flattering, in fact they are limited to credit/debit cards and crypto transactions only.

Here’s some more information, starting with the deposit options:

In order to fund your account you can use credit/debit cards like Visa and Mastercard, bank transfers, online payment solutions such as Neosurf, Astropay, and Interac, as well as crypto coins like Bitcoin, Tether, Litecoin, Ethereum, Ripple, Dogecoin, USD Coin, Bitcoin Cash, Cardano, Tron, Binance, BNB, and Dai. Not a bad selection of alternatives, since you have rather various options to choose from. The minimum deposit of €20 applies for all of the payment methods, so things seem to be fine so far. What’s more, all investments are said to be instant but probably some fees may occur. Apparently, as the casino states, depending on the method selected, deposits can incur charges from your bank side, independently for bank wire transfers and/or other methods of payment.

When it comes to withdrawals, things seem a little off putting. As a start, the selection of banking options is really insufficient since you only have credit/debit cards and crypto transactions at your disposal. And if this is not enough, the crypto payments seems rather suspicious to us just because there was no digital wallet with crypto coins to choose from. Instead, as the casino explains, you have to choose a card or bank transfer withdrawal method and submit your withdrawal request. Next you are supposed to contact the customer support stating that you want to receive your withdrawal on your Crypto wallet. We don’t know what’s the case here, but all in all everything seems rather unusual.

Things get even worse when it comes to the minimum withdrawal requirement. In its Terms and Conditions the casino clearly states that the minimum you can cash-out is €40, which is not that bad, since the standards for the market are between €10 and €30. However, when we entered the cashier and tried to perform a payout it turned out that the minimum was €100 specifically for credit/debit card payments. As for withdrawals via bank transfers the minimum amount is said to be at least €50, but again we can’t confirm that.

The maximum amount for withdrawals is said to be €25000 per transaction and €50000 per month. Still, if you win more than €100000 Neonix reserves the right to divide the payout into monthly installments of maximum €50000 until the full amount is paid out.

When requesting a withdrawal also note that you might be required to provide some personal data such as ID/Passport, proof of payment method like a photo of your credit/debit card, or documents that prove your address.

In addition, the maximum number of confirmed withdrawal requests per week is 2 per one player. If you want to make more than two withdrawals per week, the casino has the right to withhold a commission according to the terms of the payment system. Yet, according to the house, you can always contact the Support Team any time for more information about the commission rate. In addition to that also keep in mind that the maximum number of confirmed withdrawal requests per month is 4 per one player which seems a bit restrictive.

The period of processing requests for withdrawals is within 60 minutes and up to 24 business hours. On the other hand, all bank transfer payouts are processed from 3 up to 5 banking days.

Another unpleasant surprise happens to be that there are actually some fees that apply for all withdrawals. Apparently the casino reserves the right to retain 4.5% of the amount withdrawn as payment costs for cash-outs. This is not only unfavorable and unfair, but also rather unusual since most of the reputable houses don't tend to charge any withdrawal fees at all.

Finally, in order to make a withdrawal, a player must wager a deposited amount at least 3 times prior to withdrawal due to higher risk of fraud. In fact this procedure is in line with the common anti-money laundering practices. Furthermore, note that if you requested a withdrawal, but the sum of bets made since the last deposit is less than 3 times the size of that deposit, the casino reserves the right to charge you the costs of transaction processing for deposit and withdrawals. This decision is at sole discretion of the casino.

When it comes to your account also keep in mind that it may turn inactive if you don’t use it regularly. To be precise after 12 consecutive months of inactivity (no logins or usage in general) your account will be considered inactive and a monthly administrative fee of 3% but not less than €10 will be charged. Now, as far as this rule seems standard for the sector there are still some details that seem fishy. For example most of the houses tend to charge a monthly fee of around €5 or maximum €10. In this case it seems as if you are going to be charged at least €10 or more – since the fee is 3% you never know exactly how much the tax is going to be. See for yourself:

Games and game suppliers

This casino works with a more or less satisfying number of game suppliers. To be exact they are around 75 in total with a lot of popular names on the list such as Wazdan, Play’n Go, Spinomenal, Quickspin, NetEnt, Microgaming, Evolution, Playson, and BGaming. The only major software developers that seem to be missing here are Yggdrasil and Pragmatic Play which is quite disappointing to be honest. Still, you have plenty of other iconic gaming studios at your disposal. Here’s the full list:

Game providers: Amatic, Apollo Games, Betsoft, Booongo, Dlv, Endorphina, Evolution, Fugaso, GameArt, Habanero, Igrosoft, IGTech, Mascot, Merkur, Microgaming, NetEnt, Platipus, Play'n GO, Playson, Playtech, Quickspin, Spinomenal, Tom Horn, Vivo Gaming, Wazdan, XPRO Gaming, Triple Cherry, Evoplay, BGaming, TrueLab, Revolver Gaming, NetGame, Charismatic, Betsolutions, OneTouch, Relax Gaming, Foxium, Fantasma, Lightning Box, Just For The Win, Rabat, RealDealer, Onlyplay, Kalamba, Absolute Live Gaming, Belatra, Booming Games, Felix Gaming, KA Gaming, Mancala, Mr Slotty, Nucleus, PGSoft, Push Gaming, Swintt, Caleta, Bet2Tech, Hacksaw, 7Mojos, Kiron, Fazi, EAgaming, Zillion, Spade Gaming, Gamzix, Slotmill, 3 Oaks, Pipa, Spribe

The way its gaming library is organized is probably not the best out there. For example there are only categories such as New, Top, Live, Jackpot, Instant games, and Bonus games, but there are no dedicated categories for Slots and Table games. The latter makes the search for these types of activities rather annoying and slow.

On the other hand the good news is that you can still choose between several different themes like Xmas, Fruit, Magic, Animals, Sport, Gems, Egypt, etc.

Still, we managed to find some engaging Slots here. Some of them are for example Book of Dead, Legacy of Dead, Aloha King Elvis, Gonzo’s Quest, Starburst, Piggy Riches, and Temple Tumble. Nevertheless, we were definitely left with the impression that there isn’t really anything to get excited about here. Not only that you have to search for each game one by one in the search engine but some trendy titles were also missing like Gates of Olympus, Sweet Bonanza, The Dog House, Age of Asgard, and Big Bass Bonanza to name a few.

The search for Table games was as annoying as that for the Slots, unfortunately. Since there’s no dedicated category we had no choice but to look for them via the search engine. Here are some of the most attractive titles we manages to find – 21 Burn Blackjack, European Blackjack, Blackjack Lucky Sevens, Atlantic City Blackjack, Multihand Blackjack, Vegas Single Deck Blackjack, European Roulette, Multifire Auto Roulette, Zero Commission Baccarat, Baccarat Supreme, Baccarat Deluxe, Golden Wealth Baccarat, Oasis Poker, Caribbean Poker, Teen Patti, Texas Hold’em Poker, Joker Poker, and Three Card Poker Deluxe. All in all, even though we managed to find some interesting games here we still cannot say how diverse the category really is since the titles were not gathered in one place.

The Live Casino games are grouped in a dedicated category so the access is a lot easier. Here you can enjoy popular live activities such as American Roulette, Auto Lightning Roulette, Silver Blackjack, Blackjack VIP, Caribbean Stud Poker, Cash or Crash, Speed Blackjack, Crazy Coin Flip, Dragon Tiger, Crazy Time, Dream Catcher, First Person Baccarat, Texas Hold’em Poker, Golden Wealth Baccarat, Instant Roulette, Infinite Blackjack, and Mega Ball to name a few.

No Sports betting is offered here so keep this in mind if this is what you are looking for in particular.

Conclusion

As you can see, Neonix Casino turned out to be a rather disappointing type of online gambling house. The main reason of course happens to be the questionable regulation which makes gambling here more or less risky. After that come the unfavorable and even unfair payment conditions such as the high minimum withdrawal amounts and the transaction fees that are applied. The gaming library is also run-off-the-mill if you ask us. So apart from the attractive promotions, there really isn’t anything else that can make you stick around. Even more – we highly recommend looking for another casino with a proven reputation and legit e-gaming license.