

Lucy's Casino
Pros
Licensed casino
Tons of games to play
Flexible deposit policies
Cons
Unfair withdrawal policies
Unknown cashing out processing times
Restrictive withdrawal limits
Certain wagering requirements are too high
Player-unfriendly inactivity fee
Table of contents
Lucy's Casino is one of the most interesting casinos which we have covered in a while. That is because it has a lot of potential, with many advantages. At the same time, it fails to live up to that, and has created a rather off-putting environment for its players instead.
Its advantages include the tight regulation the casino is under and the excellent amount of payment methods available with it, making cashing in a breeze. Additionally, there are just tons of games to play and a lot of exciting and enticing bonuses to make use of too, which we find to be great.
However, while depositing is quite easy, the same cannot be said for cashing out your winnings. There are several unfair clauses and conditions, which are included in Lucy's Casino's legal documents. They massively restrict the player. Furthermore, some of the bonuses come with wagering requirements which are just too high.
One thing we have to give to the casino is that it is certainly polarizing! Every aspect of it is either great or unusually bad, but nothing about it is mediocre. Therefore, a full review of the house is definitely necessary before we can give a conclusive rating to it:
Bonuses
Here is a detailed list of the bonuses with Lucy's Casino:
Bonus | Min deposit | Max bonus | Wagering requirements | Cash out limit |
Welcome Casino Bonus | $25 | 140% up to $1000 | 40x | None |
Welcome Sports Bonus | $25 | 100% up to $100 | 5x | None |
Live Casino Welcome Bonus | $25 | 100% up to $500 | 35x | None |
Frisky Casino Reload Bonus | $25 | 60% up to $500 | 35x | None |
Joyful Live Casino Reload Bonus | $25 | 40% up to $500 | 35x | None |
Crypto Deposit Bonus | $25 | 120% up to $1000 | 40x | None |
Casino Cashback | - | 5% up to $2000 | 35x | None |
Live Casino Cashback | - | 5% up to $2000 | 35x | None |
It has a lot of promotions that are available to the player, which is great! Broadly speaking, there are three kinds of bonuses. Ones which are available for Casino games like Slots and Table Games. There are promotions available for Sports betting – just one of them is present at the moment. Thirdly, there are also promotions dedicated to Live Casino gaming. Here is what every one of these categories bonuses looks like:
Casino Game Bonuses
- The Welcome Casino Bonus can be claimed on the first deposit you make with the casino. It requires a minimum deposit of $25, like most of the promotions with this house. We find that to be a bit excessive, though. There are many casinos which set that to anywhere between $10 to $20, and we find that to be the acceptable range. Either way, the bonus itself is pretty generous. It gives you 140% of the cashed in amount as bonus funds, up to $1000. Cashing out the money requires you to wager the funds 40 times. That is the wagering requirement of the bonus. Such requirements are common with casinos and this one is not excessively high either. For reference, the majority of houses we cover have turnover requirements for their bonuses of 30x-40x.
- If you deposit with Lucy's Casino in the period between a Monday and a Friday, you will be able to claim the Frisky Reload Bonus. This promotion can be claimed once weekly, and grants you up to 60% of the funds you have credited your account with as a bonus. The maximum amount of cash you can get is $500, which is nothing to scoff at. There is also a lower wagering requirement here – 35x. That is precisely in the middle of the range we mentioned above.
- Lastly, there is a special promotion, which allows you to recover some of the losses you have realized while playing. This is the Cashback Bonus which Lucy's Casino runs. How do you qualify for it? Simple – you need to have your account on a net loss for the previous week, and need to have lost more than $20. Then, 5% of these losses are restored to you, up to $2000. That is a generous limit, but such bonuses normally come with lower wagering requirements of up to 10x. So Lucy's Casino setting the otherwise acceptable 35x wager here is not really competitive.
Sports Bonus
- There is only one bonus Sports betting fans can get from Lucy's Casino at the time of writing. This is the Sports Welcome Bonus, available as an alternative to the casino's other welcome bonuses. By claiming it, you can get up to $100 to bet on different events. The bonus is also 100% of whatever you deposit, so that's great. It has a different way the wagering requirement is calculated. It is just 5x, but you need to bet on games with odds of 1.5 or greater. Otherwise, your funds will not count towards the bonus. Sports bonuses normally use this kind of system for turnover volumes and the one here is not exceptional in any way.
Live Casino Bonuses
- The Live Casino Welcome Bonus is the third alternative promotion you can opt in to on your first deposit. It nets you a pretty significant amount of money to get you started at the live dealer tables of the casino – 100% of the first deposit, up to $500. A 35x wagering requirement is applied here too, but the different types of games contribute to it differently. Winnings from live poker only count 10% of the won amount to the requirement. The highest participation percentage is 20%, though. This means the wagering requirement is much higher in practice, and we see no reason for such a restriction to be in place.
- Secondly, the Joyful Live Casino Reload Bonus is a pretty straightforward deposit bonus which you can claim once per week between Monday and Friday. It is equal to 40% of the funds you cash in, up to $500. It comes with the same wagering requirements as the previous one, and the same limits which we consider unfair.
- The last bonus for live gaming is the Live Casino Cashback promotion. This works the same way as the other cashback incentive. Once your net losses for a given week go over $20, you will be able to recover 5% of them, up to $2000. We consider the 35x wagering requirement to be too much here, even without taking into account the fact that every game you can play i nthe live section contributes at most 20% to it!
Last but not least, there is an exceptionally generous Crypto Deposit Bonus. This promotion can be claimed once every day. To do so, you need to deposit to Lucy's Casino using one of the several different crypto assets that it accepts. If you do so, you will have access to a 120% bonus on your deposit, up to $1000. That is a very significant promotion, and it is easily available. The wagering requirement is 40x which is great.
License
The question of regulation is one of the most important aspects of any casino. Here is wat Lucy's Casino has to say about it:
It claims to be licensed by the Antillephone. That is one of the four licensing bodies which oversee the egaming sector of Curacao – a small Caribbean nation, which has become the heart of the online casino industry. The regulation there means that players with licensed casinos have access to certain protections. However, before we examine them, we should mention how we were able to verify that Lucy's Casino is actually a licensed house. All of the license holders that are overseen by the Antillephone have to implement a digital seal on their websites. The one Lucy's Casino has can be seen in the previous screenshot, on the bottom right. This is a small orange button, and clicking it leads to the following page:
The page is actually the entry in the Antillephone register regarding the casino. As you can see, the house's license is valid. Here is what this means for you in terms of the protections avaialble:
- Playing with licensed casinos means you are going to have access to games which are free from bias. That is proven by the independent audits that the games undergo. Such audits are required by the Antillephone. They check the random number generators which are used to determine the outcomes of the bets.
- There are rules regarding the ways in which player data is to be stored, which include the tightest encryption standards that are present nowadays. They need to be used to prevent data leaks from being possible.
- Last but not least, casinos are required to provide self exclusion options. These include time out warnings, custom deposit limits and much more, available on request by the player. This makes gambling safer and more fun for everyone.
We would like to also list the languages the casino website operates in as well as the countries where its services are restricted:
Languages: English, German, Finnish, Norwegian, Portuguese, French, Spanish, Italian
Restricted countries: Curaçao, United States, United States Minor Outlying Islands, Virgin Islands, U.S.
Finally, we have covered the operator of the casino before, by reviewing some other houses that it was behind. Here is a list of the most recent reviews of those, if you are interested:
Famagousta B.V. Casinos:
Deposit and Withdrawal
The means of payment with this house are listed below, as well as the currencies it opens accounts in:
Deposit method | Minimum | Maximum | Processing time | Fee |
Cashlib | $10 | $150 | Instant | Free |
Credit/Debit Card | $25 | $500 | Instant | Free |
Skrill | $25 | $2000 | Instant | Free |
Paysafecard | $25 | $2000 | Instant | Free |
MiFinity | $25 | $2000 | Instant | Free |
AstroPay | $25 | $2000 | Instant | Free |
Crypto | $10 | Unspecified | Instant | Free |
SticPay | $25 | $2000 | Instant | Free |
Currencies: Euro (EUR), US Dollar (USD), Norwegian Krone (NOK), Australian Dollar (AUD), Canadian Dollar (CAD), Brazilian Real (BRL)
This is a great variety of deposit methods. The minimum amount of money you need to cash in for most of them is a bit high though, because it sits at $25. Still, there are many methods which require minimum deposits of just $10 to get started which is great.
Things are not so great when it comes to withdrawals. In fact, it would be fair to say that the policies Lucy's Casino has for them are terrible. Here is an outline:
Withdrawal method | Minimum | Maximum | Processing time | Fee |
Bank | $100 | $500 | Unspecified | Free |
AstroPay | $100 | $500 | Unspecified | Free |
Crypto | $100 | $500 | Unspecified | Free |
MiFinity | $100 | $500 | Unspecified | Free |
Skrill | $100 | $500 | Unspecified | Free |
SticPay | $100 | $500 | Unspecified | Free |
There are less means of cashing out but that is not the main issue. First off, the minimum withdrawal is $100. That is unacceptably high. Next, the maximum you can cash out in a single transaction is just $500 which is just too low! There is also no way to know how long it takes for a request for a withdrawal to be examined by the casino, as that is not listed at all.
But what we find worst of all is the following set of clauses:
They limit the maximum amount of winnings one can realize, during a 24 hour period, and during the lifetime of the account. That is neither a fair policy, nor anything we would hope to see in the legal documents of any casino. Similarly, the following clause is too restrictive:
There is a limit on how much players can win if they have only placed one deposit. It is set to 15x the deposited funds. On the other hand, there is no information on the amount of time you need to turn deposits over before withdrawal. Usually, that is between 1x and 3x, and such policies are implemented to combat money laundering.
Here is a set of clauses for inactive accounts:
This kind of fee is common, and its size is not excessive but it kicks in too soon with Lucy's Casino! Usually, it takes 12 months of inactivity for these fees to start ticking.
Games and Game Suppliers
Here is a list of all the game suppliers with Lucy's Casino:
Game providers: 1x2gaming, Amigo Gaming, Apollo Games, Belatra, Betsoft, BGaming, Booongo, Caleta, Cool Games, CQ Gaming, CT Interactive, Dragon Gaming, EAgaming, Elysium Studios, Endorphina, Espresso Games, Evoplay, Fazi, Fugaso, Funky Games, Funta, GameArt, Games Inc, Gamzix, Hacksaw, Inbet Virtuals, Iron Dog Studio, KA Gaming, Kalamba, Mancala, Manna Play, Mascot, Microgaming, Mr Slotty, NetGame, NetGaming, Nucleus, OneTouch, PGSoft, Platipus, Play'n GO, Play Pearls, Playson, Red Rake, RubyPlay, Simpleplay, Smartsoft Gaming, Spade Gaming, Superlotto, Swintt, Tom Horn, TPG, Triple Cherry, TrueLab, Vibra Gaming, Zeusplay, Yggdrasil, Other
Compared to other casinos, this is a great amount of developers, which means there is a lot of games you can play. More specifically, here is what kind of games are available:
- Slots: Games like Big Bass Bonanza, the Book of Dead series and Rise of Olympus are available in this category, as well as thousands of other titles.
- Table Games: This section includes all the casino classics you can think of -Baccarat, Poker, Blackjack, Roulettes and more. There is also a number of crash games like Dice which are available here as well.
- Live Casino: Unsurprisingly, you will find many different Baccarat, Poker, Blackjack and Roulettes variations here. There does not seem to be any Game Shows though, which is a missed opportunity for the casino!
- Virtual Games: There are many horse and dog racing simulators here, for fans of these kinds of virtual sports.
Speaking of Sports, Lucy's Casino also has a Sportsbook, but that feels like a bit of an afterthought. It is serviceable and you can bet on major events from large sports like Football or Tennis, but there is nothing that makes it stand out. The live betting section of it barely has any variety too.
Conclusion
There is a lot that Lucy's Casino does right. Its enticing bonuses and many accepted means of deposit are great, and we are generally impressed by the amount of games it has. But we consider the withdrawal process and the policies that govern it to be unfair. That is why we cannot recommend this casino at the end of the day.