Joyfulbet

Joyfulbet seemed good at first but then we had to do a deep dive to of the casino and what we found is a bit disconcerting, of not plain worrisome. As you will see this casino  is not all that good, and it's looks may have fooled you. The only real good thing, and the one opportunity it actually wastes, is its Curacao license. However, it is never to late to turn the platform around…

BONUSES

For some reason the bonuses are shown in US Dollars where the website's terms and conditions explicitly state that the only base currency used is the euro. It may be cause for some confusion with some players, so play accordingly and in a way that upholds this.

1st Welcome Deposit Bonus of 150% up to $500: This first welcome deposit bonus is available to all first time depositors after they make an investment of $20 or more. Be sure to complete the 45x wagering requirement is 7 days in order to be eligible for withdrawal, and pay attention to the max bet per spin cap set at $4. As for the maximum cashout, users are limited to a maximum withdrawal equal to 5 times the initial deposits, basically meaning that the more you invest the higher the withdrawal amount you can generate is.

2nd Welcome Deposit Bonus of 50% up to $500: The second deposit bonus is pretty much like the first one except for some minor differences. For one, there is a $20 minimum deposit requirement, as well as a 20x wagering that has to be completed in 7 days. While wagering you can bet as high as $4. The max cashout it 5 times the original deposit used to unlock the bonus.

3rd Welcome Deposit Bonus of 100% up to $500: The only difference here is that the wagering requirement is set at 25 times the deposit plus bonus amount. Everything else remains the same as the rest. The minimum deposit requirement is still $20, while the max cashout is set at 5 times the deposit used to unlock the bonus. Betting is capped at $4 the spin.

4th Welcome Deposit Bonus of 200% up to $500: The last of the deposit bonuses, at leas the classic ones, this one required a $20 minimum deposit as well as a max bet of $4 per spin to be able to reach that max cashout. Speaking of the max you can win here in terms of pure withdrawable profit is 5 times the deposit you made in the first place. You have 7 days to complete a 50x wagering requirement which is a bit too big to ask of users, but what is there to do?

Weekend Booster Bonus of of 80% up to $800: This is unofficially the 5ht deposit bonus. The casino states that users who have reached their 5th deposit can activate this one, so here we are. Here the minimum requirement is $25 to get in, while the actual max profit cap is at 5 times the initial deposit. The maximum bet allowed while wagering and using the bonus is $5. There is a 25x wagering – very acceptable for such a big bonus – that has to be completed in 5 days in order to withdraw without issue. Keep in mind that this bonus can only be accessed during weekends so do not make the mistake of applying to soon or too late.

LICENSE

Joyfulbet is owned and operated by Geeker Technology N.V. a company that has its official address in Curacao, meaning that the firm is regulated under the jurisdiction of Curacao. More specifically the company holds a Gaming Service Provider N.V. as you can see below:

Curacao licensed casinos are known for their strong dedication to player protection, responsible gambling, a focus on safety, and a fair gaming experience. When it comes to safety and security, the Curacao license is a force to be reckoned with because the casino has taken extensive measures to combat fraud, implementing anti-fraud protocols and state-of-the-art data protection technologies.

Moreover, they prioritize the fairness of their games of chance by utilizing advanced random number generator software or RNGs. With the Curacao license, users can have complete peace of mind, knowing that every outcome is solely determined by chance, ensuring both fairness and security. It is imperative for casinos to uphold fair and unbiased gaming practices as a key regulatory requirement from the license issuer, and as such the casino upholds one of the most important requirements of all.

To tackle problematic gambling, Curacao-licensed casinos have introduced protocols that focus on recognizing and minimizing gambling addiction, and providing players with responsible gaming options such as deposit limits, session limits, and self-exclusion features. However, the main responsibility of the casino is to redirect the sensitive players to third party treatment centers where each individual case can be taken care of very diligently.

So the Curacao license is big and all encompassing but one of its main draws is the ability to attract casinos that have a vision. In other words, some of the biggest online casinos in the world have a Curacao license and they are as expansive as they are because of the license that allows it to be as liberal as one can get. To us Joyfulbet has completely thrown this opportunity away, and instead offers what we consider close to an unregulated experience than a regulated one.

Languages: English

Restricted countries: Australia, Netherlands, Sweden, United Kingdom, Show All, Afghanistan, Algeria, American Samoa, Andorra, Angola, Antarctica, Aruba, Bahamas, Bahrain, Barbados, Benin, Bhutan, Botswana, British Indian Ocean Territory, Bulgaria, Cambodia, Cape Verde, Costa Rica, Cuba, Côte d'Ivoire, El Salvador, Estonia, Ethiopia, Faroe Islands, France, French Guiana, French Polynesia, French Southern Lands, Ghana, Gibraltar, Greece, Grenada, Guam, Guernsey, Haiti, Honduras, Hong Kong, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Korea, North, Korea, South, Kuwait, Kyrgyzstan, Laos, Lesotho, Liechtenstein, Lithuania, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Monaco, Mongolia, Mozambique, Myanmar, Namibia, Netherlands Antilles, Nicaragua, Nigeria, Norfolk Island, Pakistan, Palau, Palestine, Panama, Philippines, Portugal, Puerto Rico, Qatar, Reunion, Rwanda, Saint Helena, Saint Lucia, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Slovakia, Spain, Sri Lanka, Suriname, Swaziland, Syria, Tanzania, Trinidad and Tobago, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, United States, Vanuatu, Vatican City, Venezuela, Vietnam, Virgin Islands, British, Virgin Islands, U.S., Yemen, Zimbabwe

DEPOSIT AND WITHDRAWAL

Currencies: Euro (EUR)

Unfortunately there was no payment page from which to take all the necessary payment details, however there is a very informative deposit and withdrawal section in the legal docs that do the job for it. It's actually quite rare, in our experience, to have a set of T/Cs that offer such a thorough insight into the payment conditions, so we commend the casino for this.

From the legal docs the first thing that we learn of are the various payment methods, of which as you can see from the tables above, there is a substantial amount: popular e-wallets such as Skrill, Neteller, Sofort, Euteller, Trustly, GiroPay, Paysafe, AstropayCard, Cash2Code, Ecopayz, Idebit, Interact2Pay, Instadebit, Muchbetter, Neosurf, Zimpler, and others, as well ass Credit and Debit cards, and of course Wire Transfer. It's an excellent collection of payment methods that ensures any kind of player is granted access to the casino. However, as we shall see there is an imbalance between the good payment grounds and the less than average gaming offer.

Overall as you shall see the casino does an excellent job at providing all the required payment details, but we still would have liked to see a payment page. In such cases the client has all the details accessible and within a click away, not something that you have to look deep down for in the legal docs, which to some users will definitely feel like a burden.

Also it's great that the casino has taken the time to fully reveal the minimum deposit and minimum withdrawal amounts. The minimum deposit of €10 and withdrawal of €20 are very acceptable conditions. There is also no limit to the amount a client can deposit, meaning that he can technically deposit as much as he or she wants and still be open to play. There is, however, no daily max withdrawal amount revealed, but a maximum €5000 monthly withdrawal limit that has to be abided by. We do know that if a user accumulates over €2000 in withdrawals the casino will require the user to pass through further KYC procedures. There is also a 12 hour waiting period for withdrawals to go through, which if right is extremely fast. What's odd is that the casino does not lean on this fact – which is a big seller – and instead seems to mention it in passing as if though it's not a big deal. Well it is, since a 12 hour wait time for withdrawals is very rare indeed with any kind of casino.

The base currency here is the euro which means that any user that invest in a different currency will have to come face to face with currency conversion fees which depend on the current conversion rates as well as the fiat currencies themselves, so each user may experience different fee rates. While on the topic of fees it is crucial for our readers to take note that the Joyfulbet actually has issued withdrawal fees and commissions. The way the casino terms and conditions explain it is as follows: there is a loyalty system in place on which the withdrawal fee depends, but the general consensus is that the fee is around the 10% for all e-wallet withdrawals, which are the bulk of the payment methods, but also taken from the banking withdrawals. This is actually a big deal breaker for us since this fee is way too high for any type of comfort, considering that withdrawal fees higher than 5% are rare; at a 10% commission per withdrawal the casino is at risk of losing a ton of players.
At least Joyfulbet seems to cover some part of the payment system admin charges but not all, as revealed in a clause in the legal docs that has not detailed the thing well enough. What remains though is the unacceptable 10% commission that we cannot ever condone.

Last on the withdrawal conditions that we paid attention to is one that seem to suggest that the only way to withdrawal is by contacting the support of the casino. This seems to be an odd way of withdrawing, but we think that it may actually be an alternative withdrawal route. Anyway we wanted to tell you so that you knew there was a different way to take out money.

Lastly we have the dormant account fee. When a user has not logged in to his account for more than 30 consecutive months then the casino retain the right to label his or her account as “dormant”. However, if said period is only 12 months, then the account will be deemed “inactive”. For inactive accounts there is a monthly fee applied of €5 tarting on the 13th month of inactivity. The user will receive a warning prior to the fee, meaning that the casino will do what it can to warn about this fee; all the client has to do is reactivate the account and play, or reactivate it and withdrawal all funds.

GAMES AND GAME SUPPLIERS

The gaming hub is where the real trouble start to brew. For one, the actual gaming hub was a mess as it did not looked the part, meaning that the casino cannot sell itself the way that other casinos do it, while the level of organization is also appalling with no filters at all and no real way to look for any specific game types and the like. The platform basically just leaves you hanging to this gaming selection and provides absolutely no guidance.

Here's a great example of what we just said. The video slots are mixed in with the other games, and so the slots do not have their own slots hub where you can browse only slots. Nor is there a way to filter out the slot types, themes, etc. The only thing you can do is to chose the gaming provider. That said, most of the slots are delivered by Skywind, Pragmatic Play, High 5, PG Soft, Netent, Play N' Go, Red Tiger, and Evo Play. All the other providers come here quite unprepared or perhaps unwelcome as they provide a very limited selection of their games. Speaking of the games themselves we could not count more than 1700 titles in total which is totally unacceptable in today's industry, placing this casino at the bottom of the food chain, pretty much making it so no one pays attention to it (at least not as much as we have here). As for the game titles we have the likes of Zodiac Zen, Joker's Luck Deluxe, Jasmine Dreams, Prince of the Night, Wild Chapo 2, Mysterious Egypt, Ra's Legend, Pearls of India, Lucky Lightning, Dragon's Awakening, Jack in a Pot, 3 Golden Wishes, Triple Tigers, Book of Viking, Free Reeling Joker 1000, Big Juan, Pixie Wings, Fortune Lama, Guns N ‘Roses, Valley of Dreams, Buffalo King, King Solomon Mines, Book of Destiny, Howl at the Moon, Lucky Clover Lady, and more, and as you can notice there is a reliance on more mid to low tier titles, while the big names are barely even here, which are what get the client interested in the first place. From our experience with the slots at Joyfulbet we can tell you that if you were looking for a slots casino this one is definitely not for you.

The live games seems to be the low point of the casino, where it seems that Joyfulbet actually gave up and just added the first 19 live games that came to its mind. Yes, there are only 19 live games and all are delivered by Evolution Gaming Direct. These games include mostly game shows such as Andar Bahar, Crazy Time, Football Studio Roulette, Football Studio Dice, Dream Catcher, Super Sic Bo, Crazy Coin Flip, Teen Patti, Imperial Quest, Monopoly Big Baller, but there are also 4 Baccarat games, 1 Roulette game, and 1 Blackjack game. The game show offers some variety but 19 games is a bad joke at this point, and it really does not deserve anyone's attention. So like the slots, Joyfulbet has failed at delivering a respectable live games collection.

The last hope we have for the casino is the sportsbook and safe to say that it is a solid and well kept thing that does what such a platform is meant to. It is massive with in-built betting slip system, live feed of games, detailed tables, and more, basically all the digital utensil you would need to have a good time. As for the sports and sporting event users can bet on a whole range, including football, tennis, basketball, ice hokey, cricket, table tennis, marshal arts, handball, volleyball, formula 1, golf, lacrosse, rugby, snooker, water polo, and more. Then we have Political betting and e-Sports gaming betting that adds more flavor to the whole thing. However, on the back of our minds was the question if the sportsbook could save the casino from itself? And after a while we thought that this was impossible. Unfortunately, Joyfulbet is not able to be saved by a sports betting platform, no matter how good it is.

The casino falls short on way too many elements, no limited to the lack of live and shallow slot collection, so not even a good betting terminal can save it. Overall the casino cannot really compete at all with most of its contemporaries, at least those that deserve the attention of users.

Game providers: Evolution, Skywind, NetEnt, PragmaticPlay, PGSoft, High 5 Games, Red Tiger Gaming, Play'n GO, Evoplay, Blue Guru Games, Tom Horn, 4ThePlayer, Max Win Gaming, Print Studios, Silverback, Four Leaf Gaming, Northern Lights, Electric Elephant, Fantasma, Relax Gaming

CONCLUSION

It pains us to say that this casino may not be for you, no matter what you are looking for nor what your expectation are or your level of proficiency. Even with a solid regulation and a very well prepared payments information pool, we cannot ignore the limited nature of the games and the bonuses. Even within the positive aspects of the casino we find shady elements, such as the ridiculous 10% withdrawal fee which came out of the blue and was the turning point for the casino. It seems that from then on everything went downhill. We cannot recommend this casino.