Gorilla Wins Casino

Gorilla Wins Casino launched on the market just a while ago and yet it boldly claims to be a leading online casino offering the best online gaming experience possible. We’ll say it straight away – these are just words full of hot air and you’ll see why in a couple of seconds.

First of all, the casino claims that top gambling authorities have authorized its services, however no proof of that is to be found. For this reason we consider its regulation to be rather questionable and that’s a reason enough to avoid playing here.

Sadly, this is not all. In fact, the gaming library is not up to scratch, since this house collaborates with a small number of software developers. The promotions and payment methods are also highly limited, but what bothers us the most are the unfavorable payment conditions. To be precise, there are over the top minimum cash-out amounts as well as withdrawal limits based on your total amount of deposits. Not to mention that you’ll stumble across some pretty steep wagering requirements, so it looks like Gorilla Wins isn’t your best choice after all. Still, let’s see some more reasons why in the following review.

Bonuses

On its website Gorilla Wins Casino promises to provide enormous rewards as your welcome package as well as some alluring reload bonuses and free spins offers. A VIP Program is also mentioned, so we were eager to find out if all of this is actually available for you. It turned out that it wasn't. Just the opposite – all you can spot here is a Welcome Package, that no matter the generous rewards still come with unreasonably high wagering requirements. And if that’s not enough, beware that there are some quite tricky and unfavorable bonus conditions, but for that in a second.

Apart from that no regular daily offers are to be found here, nor any cash-back or at least Tournaments which is a huge let down.

The bonuses offered seem quite generous though, with amazing multipliers and over the top maximum cash bonuses. Still, given the doubtful regulation of this house we would take these offers with a grain of salt. The attractive rewards may be just a way to allure you into opening an account and start playing, so keep this in mind. Yet, here are the promotions in detail:

As you see the Welcome Package covers your first five deposits here. The bonus conditions are more or less the same, so let’s go through them real fast before exploring the rewards in detail. The qualifying deposit in order to claim any of these offers is said to be at least €20 which is a fair amount and also a standard for the sector. Most of the houses ask for around €20 or €30 so as we said, the conditions so far fit the bill perfectly. The same cannot be said about the wagering requirements though. In order to be eligible to perform any payouts you need to make at least 50 turnovers of your deposit and bonus and that’s too much if you ask us. In fact most of the reputable casinos tend to require around x30 or a maximum of x40 wagers, so the rule here is a bit too much, obviously. After the bonus is claimed, you have 30 days in order to use your reward and complete the wagers, which is a rather generous timeframe, we have to admit that. Yet, don’t get bamboozled too easily – there’s another bonus condition that happened to be rather shocking. To be precise, as the house states in its Terms and Conditions, the second, third, fourth and fifth deposits must be made within seven days of the first deposit in order to qualify for their respective bonuses. In other words, after you claim your First Deposit Bonus you have to use the rest of the Welcome package within a week or it will expire. But how exactly you can benefit from so many promotions in such a short period of time remains a mystery to us. Especially given the high wagering requirement of 50 that you need to complete for every single bonus, which is something you should consider as well. There’s more – the casino states that if a player has made a withdrawal before the Welcome Package bonus was credited, the bonus will be voided, which sounds weird to us. For this reason we find the bonus conditions to be quite tricky and against your interests. Now, let’s see the rewards:

• The First Deposit Bonus is available for all new users who make their first investment here. It’s said to grant you the whooping 400% up to €2000 and 100 free spins for the game Wish Master. The reward is definitely remarkable not only because of the huge multiplier but also because of the high maximum cash bonus you can get. Again, we have some reservations about this prize – as a matter of fact even the best houses in the field don’t tend to offer such a generous welcome bonus. And if we add the dubious regulation, it’s definitely better to stay on guard. Apart from that, you need to use the promo code GORILLA1 in order to claim the offer.
• The Second Deposit Bonus comes with 200% up to €1000 and 50 free spins for the game Wild Wild West. Again, the qualifying deposit is just €20 but also make sure to enter the coupon code GORILLA2.
• The Third Deposit Bonus features a quite alluring reward as well – 150% up to €1000 and 25 free spins for the game The Hand of Midas. The promo code you have to use this time is GORILLA3.
• Making your Fourth Deposit here can get you a 100% bonus up to €1000 with no free spins included. Still, the prize itself is worthy enough because it practically doubles your investment. The entry point is €20 as well and the coupon code is said to be GORILLA4.
• The Fifth Deposit Bonus is actually exactly the same as the previous one – a 100% reward up to €1000 is awaiting for you in exchange of at least €20 and the coupon code GORILLA5.

As we pointed out already, no additional offers are available here. Still, in its Terms and Conditions Gorilla Wins Casino mentions some rules that apply to No Deposit Bonuses. And even though no such opportunity is at hand right now, it’s good to know the conditions beforehand, since they are rather tricky as well. More specifically, the casino states that withdrawals of winnings generated through no-deposit bonuses are limited to €100, which is not that bad and a standard for this type of promotion. Any remaining cash balance will be forfeited though, so keep this in mind. On the other hand however, bonuses granted with no qualifying deposit are subject to a play-through requirement of 100 times the value of the bonus which is just excessive.

In addition to that, on its homepage the house also claims to offer a special VIP program, but unfortunately no such thing was to be found across the page.

License

On its homepage the casino claims to be owned and operated by Gorilla Wins Ltd with a registered address in the Netherlands. The company in question is also said to be certified by some top gambling authorities and to operate under Master License granted by CEG. The latter is probably supposed to be the Curacao eGaming, which is one of the enterprises authorized by the Government of Curacao to oversee the e-gaming market. All of this would be great if only there was some kind of proof to verify this casino’s legitimacy. In most of the cases reputable casinos tend to post a dynamic seal looking like the regulator’s logo – clicking on it leads to the actual license. This is one tried and true way to tell if your new online gambling house is to be trusted or not. This was the thing we were looking for here as well, but unfortunately Gorilla Wins turned out to be completely unable to validate its regulation. That’s why we consider its license status to be rather questionable and undefined.

Operating without a legit e-gaming license may not be a clear sign for fraud, but you can never tell for sure if the house in question is truly reliable as well. For this reason we always recommend choosing a reputable establishment with a proven reputation – this way you can enjoy your favorite games with the peace of mind that your funds and personal data are in safe hands, but also that all services provided are fair and of top-quality. All regulated houses are obligated to adhere to certain rules and to keep up to standards so that you can have the best gambling experience possible. Here are some of the perks:

As we just mentioned your personal data is well secured by advanced encryption technology that all licensed casinos are obligated to use. Many anti-fraud measures must also be put in action in order to prevent money laundering or identity theft. In this case, Gorilla Wins also claims that its systems are protected by advanced Secure Socket Layer (SSL) encryption. In addition to that it claims to follow strict safety standards and anti money laundering rules, but given its uncertain regulation we can’t confirm that.

Another positive of dealing with a licensed casino is the fairness of the games. In other words, all games must be provably fair and connected to random number generators (RNGs) whose job is to ensure the genuine and unbiased outcome of each.

Responsible gaming tools and reliable payment methods must also be at your disposal. The same applies for the customer support services which must be first-rate and adequate. In this case, Gorilla Wins Casino claims to offer a professional customer support team that is available 24/7 via Live Chat, phone and email. Yet, we cannot confirm the quality of the services provided.

This page is available in just two languages which doesn’t speak well about its user-friendliness:

Languages: English, German

The list of restricted countries is rather short though. Still, we suggest having a look at it beforehand:

Restricted countries: Afghanistan, Bahamas, Botswana, Cambodia, Ethiopia, Ghana, Israel, Pakistan, Panama, Philippines, Serbia, South Africa, Sri Lanka, Syria, Trinidad and Tobago, Tunisia, United States, Yemen

Deposit and Withdrawal

Currencies: Australian Dollar (AUD), British Pound Sterling (GBP), Canadian Dollar (CAD), Euro (EUR), New Zealand Dollar (NZD), US Dollar (USD)

Gorilla Casino turned out to work with a really small range of banking options. Apart from the usual credit/debit cards and bank transfers, you can also spot several online payment solutions like Interac and CashtoCode, as well as some crypto coins such as Bitcoin, Dogecoin, Ethereum, Tether, and Litecoin. Still, beware that not all of the options are actually available both for making deposits and withdrawals. As a matter of fact, the cash-out alternatives are quite limited but also come with some pretty unfavorable payment conditions. See what we mean down below:

Let’s start with the deposit methods. The range of options here is not that bad but not excellent either. At least the minimum deposit varies from €5 to €15 which is great mainly because the amounts fit into the standards for the sector. To be precise, almost all of the options require a minimum of €15 of investment with the only exception being Bitcoin – with it you can deposit from €5 and above. The maximum deposit limits are also rather flexible and beneficial, plus that no fees are being charged so we are pleased with the conditions at this point.

On the flip side, the withdrawal methods are pretty insufficient in our opinion just because they feature bank transfers and crypto transactions only. But wait for it, this is not the worst part. In fact, the minimum you are allowed to cash-out is €100 for bank transfers and most of the crypto coins with some exceptions. If you wish to withdraw your funds in Bitcoin the minimum is said to be €200! Both of the amounts are outrageous to be honest and at least ten times higher than the standards for the market. Usually most of the houses tend to ask for around €10 or €20 of minimum cash-out so now you see the reason for our disapproval.

In addition to that note that for bank withdrawals you need to upload additional verification documents. Cryptocurrencies don’t require such a procedure though.

Apart from that in the Terms and Conditions it’s also stated that if a player’s single withdrawal or cumulative lifetime withdrawals total five times or more than the value of their lifetime deposits then the withdrawal will be issued in increments of €5000 per week. This is another unusual requirement that we don’t tend to see with other online casinos though.

Now, about the maximum you are allowed to cash-out. Apparently, the sum is determined by the amount of your total deposits so far which is rather unfair and odd. To be precise, according to the T&Cs if a player's accumulated lifetime deposit is not greater than €200, then the player will be allowed to withdraw only up to 10 times his last deposit. Any excess amount will be forfeit. As you see, the whole rule is restrictive and against your interests.

In addition, withdrawals at the casino are processed Monday through Friday, following up to a 48-hour pending state and may be subject to processing fees at the discretion of the casino. So even though in the Banking section of the website it’s stated that there are no withdrawal fees, we recommend staying on guard just in case.

Now, before requesting a withdrawal you should also keep in mind that there’s a rollover requirement that has to be met. To be exact, before making a withdrawal, a player must play through any deposit made at least one time. This is a standard rule that aims to prevent money laundering and that most of the houses tend to implement. The commonly seen rollover requirement is between x1 and x3 so the conditions here are on point.

And finally, beware that if you don’t use your account for 12 consecutive months it shall turn inactive or dormant and a monthly administrative fee of €5 will apply. In case the account remains inactive for 30 consecutive months and the casino is unable to contact you, the account will be closed and any remaining balance will be voided. This is another standard policy, so nothing to worry about here. This is the full statement:

Games and game suppliers

Gorilla Wins Casino collaborates with around 35 game suppliers which is not impressive by any means. Most of the reputable houses tend to work with around 80 or even 100 software developers, so the diversity there is at another level. Still, we have to admit that the selection here is not that bad at all. In fact, despite being limited, the list contains some quite popular and well-established brands like Wazdan, Pragmatic Play, Play’n Go, Playson, Yggdrasil, Microgaming, NetEnt, and Quickspin. On the other hand, iconic figures such as BGaming, Thunderkick, or Evolution are missing here.

So all in all you can find games powered only by the following game suppliers:

Game providers: Amatic, Apollo Games, Betsoft, Booongo, EGT Interactiv, Hacksaw, Igrosoft, IGTech, Merkur, Microgaming, NetEnt, NetGame, Nolimit, Nucleus, Platipus, Play'n GO, Playson, Playtech, PragmaticPlay, Push Gaming, Quickspin, Red Rake, Relax Gaming, Retro Gaming, Smartsoft Gaming, Spinomenal, Spribe, Tom Horn, Vivo Gaming, Wazdan, Yggdrasil

The irony is that Gorilla Wins Casino claims to provide an unrivaled selection of top online casino games. It also describes its content to be extensive and wide, which is clearly not the case. With barely 35 game suppliers it can hardly deliver an ‘unrivaled’ gaming catalog.

The gaming lobby and overall look of the casino is another thing we are not particularly happy about. The layout is too basic and simple and the same applies for the gaming menu. You can choose between a limited number of categories such as All, Featured games, Slots, Live casino, and Table games. Apart from that you can select the titles by game provider, but no additional filters or themes are available at the time of writing.

The Slots happen to be decent, mainly because of the popular software developers that power them. Despite not being broad enough, you can still find trendy titles such as Gates of Olympus, Book of Dead, Legacy of Dead, Sweet Bonanza, The Dog House, 9 Coins, Buffalo King, Sugar Rush, Starlight Princess, Rise of Merlin, Starburst, Gonzo’s Quest, Wild Wild West, Wolf Cub, Legacy of Egypt, Legend of Cleopatra, Wolf Power, John Hunter, and Big Bass Bonanza to name a few.

The Table games are rather run-of-the-mill if you ask us. There are almost 200 titles here which doesn’t seem to be enough for an online casino nowadays. Still, you can find some attractive titles such as French Roulette, Jacks or Better, 21 Burn Blackjack, Oasis Poker, Pontoon, Caribbean Poker, European Blackjack, Single Deck Blackjack, Triple Edge Poker, European Roulette, Three Card Rummy, Zoom Roulette, Baccarat VIP, Baccarat Mini, Macau Baccarat, Auto Roulette, Casino Hold’em Poker, and Andar Bahar to name a few.

The Live Casino section turned out to be even more disappointing just because it hosts barely 54 titles! Useless to stress out how poor that range is especially given the fact that most of the games are quite look-alike. Yet, here are some of the more interesting live activities on the list – VIP Blackjack, Macau Baccarat, Vivo Aladdin Baccarat, Spanish Roulette, French Roulette, Las Vegas Roulette, Auto Roulette, Galaxy Roulette, Limitless Blackjack, Las Vegas Blackjack, Singapore Baccarat, Andar Bahar, Casino Hold’em Poker, and Montecarlo Baccarat.

No Sportsbook is available here, so keep this in mind if sports betting is your main interest.

Conclusion

As you see, what Gorilla Wins Casino offers seems to be below average. Neither the promotional campaigns, the payment options, nor the gaming library are up to standards, just the opposite. Not only are they insufficient and lackluster, but some conditions are just unfair or at least unfavorable. To top it off, this house has a questionable regulation so we cannot guarantee the safety or quality of gambling here. For this reason we definitely recommend looking for another casino with legit e-gaming license and first-rate offerings.