CoolCasino
Pros
Regulated
Sportsbook
Cons
Vague Payment Methods
Lack of Bonuses
CoolCasino Details
Table of contents
CoolCasino looks just like any modern online casino, and to some varying extent it encapsulates that and lives by it. There is an interesting regulation to be discussed, but other than that everything we have seen about this casino is as mediocre as it gets; not that there is anything bad about this.
BONUSES
Bonus | Min deposit | Max bonus | Wagering requirements | Cash out limit |
Unspecified | Unspecified | Unspecified | Unspecified | Unspecified |
There were no actual bonuses here to talk about, but only a bonus terms and conditions legal documents that are talked about in terms of guidelines. There may be a regulatory issue with the bonuses, or something that we cannot be certain of, but whatever the case, there are no bonus at the moment, which are one of the most important element of any casino, without which many users will simply look the other way. The following info we found int eh bonus terms and conditions feel like bonus templates more than anything.
Casino Reload Bonuses: Here the wagering requirements have been set at 40x, while the actual offer is on a case by case basis (proof that this is a template and not a bonus). The wagering has to be completed in 7 days to be available for withdrawal. The maximum bet per spin is €5.
Live Casino Reload Bonuses: Reload bonuses are perhaps the most popular, after the welcome packages. There is a 70x wagering requirement here, which is utterly ridiculous, and no matter the actual bonus with such a high wagering it may not really be worth it. Even the 7 days time used to complete these requirements is limited. There are no further useful details.
Free Spins Bonuses: These are valid for 3 days whenever and however you receive them, with a common wagering requirement set at 40x applied on the free spins profits. The max bet while using the FS bonus is €5.
Free Bets Bonuses: When placing bet using free bets the client can place on with odds between 1.50 and 10 depending on the actual bonus and free bet amount. Again, these are just bonus guidelines, and not the actual bonuses. The user will have 7 days to complete wagering of 6x. However, we read that the user cannot cash-out when using a Free Bet, which completely defeats the purpose of the bonus.
From what we have seen the bonuses here, whenever they become active, are not really worth it due to some big requirements, unfair ones, or simply because of lack of conditions.
LICENSE
CoolCasino is operated by North Point Management Ltd and we we are told that the platform is registered in Estonia and locally regulated by the Estonian Tax and Customs Board, which we have seen only a couple of times doing reviews, suggesting a lack of popularity for the regulator.
However, Estonia is a nation that is associated with online casinos, and it being part of the European Union does grant its licensee a degree of security and safety that can be considered as unprecedented. And yet, for this to work, the casino must actually be licensed; and it is, although there is no seal. North Point Management Ltd is mentioned on the website of the Estonian Tax and Customs Board, confirming that the casino is actually licensed, by an, albeit, unpopular license issuer.
All we know is that casino regulators have to cover three basic requirements that set up the platform as healthy:
- The top priority is, of course, the safety and security of all the users. It's crucial to have all the best anti fraud measures, data breach protocols, SSL encryptions, and the like, in place so as to guarantee a safe playing environment for every client. All user personal data and money is kept safe and secure, so that clients won't even have to think of any risks.
- Next is the fairness of gameplay, usually guarantied by random number generator software or similar. Here user are promises that each game result is based on unadulterated luck, with zero percent bias. This is crucial for building a client rapport, but also for not being labelled a cheat by others.
- The third pillar has to do with a great customer support services and a serious dedication to combatting gambling addiction practices. Usually the casino has a limited toolbox with the later, but it does have a heap of third part sources to help out. The casino may only be limited to applying limitation to certain users, but it can always bring in the big guns, in the form of anti-gambling addiction online clinics and such.
As for the lack of a seal the only reasonable explanation that we can have is that the Estonian Tax and Customs Board does not demand its casinos to include a licensing seal. But of course this is within its right, since it is an individual regulator.
Considering that CoolCasino is fully licensed, then we, supposedly, have nothing to worry about, because all regulations pretty much cover these three pillars. The problems, if any, may arise form all the other hundreds of clauses and requirements set by each individual regulator. As far as we have seen, CoolCasino may not be the casino that you were hoping for, seeing its somewhat ambiguous behavior at times, as well as other website intricacies that, for some users out there, might get in the way of their enjoinment.
Languages: English, German, Finnish, Portuguese, French
Restricted countries: Korea, North, United States
DEPOSIT AND WITHDRAWAL
Currencies: Euro (EUR)
Deposit method | Minimum | Maximum | Processing time | Fee |
Credit/Debit Card | €10 | Unspecified | Unspecified | Free |
Bank | €10 | Unspecified | Unspecified | Free |
Unspecified | €10 | Unspecified | Unspecified | Free |
Withdrawal method | Minimum | Maximum | Processing time | Fee |
Credit/Debit Card | Unspecified | €50000 | up to 3 days | Free |
Bank | Unspecified | €50000 | up to 3 days | Free |
Unspecified | Unspecified | €50000 | up to 3 days | Free |
There was no payment page anywhere on the casino, so we had to scroll through the terms and conditions to get the payment information, not that there was a lot. In the end, some big details we left blank. Aside form some card and bank mentions, there were no real payment method reveals. Payment pages are the mark of the forward thinking casino, the economic casino, where user don't waste time looking for the payment conditions but have them brough forward on a silver platter, this giving way to more play time.
But the details that have been disclosed speak of decent payment conditions, but still nothing impressive. One thing to note is that the only base currency here is the Euro, so there may be many currency conversion fees, on top of the usual payment system fees launched by the payment providers.
There is a 1x rollover precondition to be set for all deposits that has been placed as a prerequisite to a withdrawal. However, we don't know what the actual consequences for leaving this playthrough uncompleted. This is not a clause that is affiliated to any bonus wagering, meaning that even if there is no active bonus on your account, you will have to complete it.
Lastly, there is a €5 dormant account fee. An account will become dormant after the user has not logged in or used the account for more than 12 months. One way to avoid this fee is to log in on occasion, or just empty your account before you leave the account for a long time. Or there's also the obvious solution to just play within the casino.
GAMES AND GAME SUPPLIERS
CoolCasino has a good look and visual design, but the organization skills are quite average if not bellow that, expresses in the games collection. There are games here to look through, but the problem is that they have not been well organized.
Let's go through the bread and butter of any casino, the slot games. We have nig names like Sweet Bonanza, Book of Dead, Razor Shark, Fire Joker, Bog Bass Bonanza, Sugar Rush, The Dog House, Starburst, Viking Forge, Starlight Princess, Rainbow Reels, and more, churning up a good collection with a lot to offer as well as variety. So video slots a plenty here.
The live games section offers the following categories of titles: Roulette, Blackjack, Game shows, Baccarat, Poker, and Game Shows. Inside these there are various gaming titles and different takes on these games, and there is some variery here but nothing outstanding or out of the ordinary.
Lastly, we have a very generous sports betting platform that includes the following sports and sporting events: Football, Hokey, Tennis, E-sports, Darts, American Football, Baseball, Cycling, Martial Arts, Basketball, Handball, and more. It's quite the subtle platform, obviously not the best we have reviewed but certainly not the worst, making it somewhat average. But there is enough here to keep you busy for some time.
What CoolCasino offers is quite your standard collection of games, something that can be easily liked for what it is. It may be a reassuring statement, but in today's bustling world of online casino, you have to ask yourselves if this one has got what it takes to survive? Or perhaps we misread it, it being a humble gambling platform that caters to specific clients form the EU.
Game providers: PragmaticPlay, Play'n GO, Big Time Gaming, Quickspin, NetEnt, Nolimit City, Push Gaming, Red Tiger Gaming, ReelPlay, Relax Gaming, Yggdrasil, Thunderkick, Gaming Corps, Spribe
CONCLUSION
The way we see it CoolCasino is another casino where can enjoy themselves, but are not not entirely going head deep into something truly impressive. But with that said, this casino has a good package on sale, and if you don;t have access to many casinos, this one may be for you.