Betoonga

Betoonga is a new casino and Sportsbook. It makes a pretty decent first impression, as its website is quite neatly organized. The necessary information about the license of the house is easily accessible, and browsing the different games which are available is pretty simple. The Sportsbook is quite vibrant, featuring many events from sports we expected, as well as other, more niche ones.

So why is it that we will not finish this review by recommending the casino? Well, first impressions are quite deceptive, and that turned out to be the case here as well. The issues with the house outnumber its strong sides. For instance, there are barely any bonuses. In fact, there are only three Welcome bonuses to speak of. But the biggest issues with the casino have to do with its payment policies.

These policies are very rigid and make cashing in quite difficult. There are, for instance, only three means of depositing. What's worse is that the casino offers two FIAT and two cryptocurrencies as the baseline for its accounts. Each of these four has different deposit methods, but the overall amount of methods is very small. Really, everything about the payment policies of Betoonga seems to have been made to be as counter-intuitive as possible. We should also mention that there is a pretty concerning clause in the Terms and Conditions of the casino, which deals with the maximum amount of money you can win.

Overall, it seems like this house needs to be examined in a lot more detail. Join us as we go over the main positive and negative aspects of this casino, in the full review of Betoonga below:

Bonuses

There is just one kind of promotion you will have access to with this casino, which is its Welcome Bonuses. Here is an outline of what these offer you:

Welcome bonuses are great in general, as they are often the most generous of the promotions with the casino offering them. That is the case here as well, but only because Betoonga does not have any other bonuses!

That said, the Welcome Bonuses with it consist of three different promotions you can claim over the course of the three initial deposits you make. Here is what these offer you:

• The First Deposit Bonus adds 75% of whatever you cashed in, up to a maximum of 3999 TRY. We should mention that the minimum deposit requirement to claim the bonus is 250 TRY. This is on the low side of what most casinos offer, but so is the multiplier for the funds!
• Next, the Second Deposit Bonus is an improvement upon the first, both in terms of what amount of whatever you cash in is counted towards the bonus – 100% vs. 75%, but also in terms of its maximum bonus – 4999 TRY. The minimum deposit requirement is the same.
• Last but definitely not least, we should mention the Third Deposit Bonus. With it, you can claim a 125% multiplier for the relevant deposit, up to the highest maximum of the three – 5999 TRY. Once again, you need to have cashed in 250 TRY or more to get the bonus.

Overall, the promotions are decent enough, but we should also mention their restrictions. These are the wagering requirement and their ambiguous cash out limit. Starting off with the former, a wagering requirement is an amount of times you need to turn a bonus over before withdrawing it. Usually, we see such amounts in the range of 30x to 40x, and they are incredibly common with the type of bonus that Betoonga offers. The requirement this casino has opted in for is 35x, which is right down the middle. We have no notes on it!

What we are not so fond of is the cash out limit of 9999 TRY. The issue with it is the fact that the casino does not specify whether this said limit applies to each of the bonuses by themselves, or to all three bonuses together. Now, if the limit is for all three bonuses, that would make the promotion far less appealing. The three offers you have would have higher maximums than the cash out limit. But it's not like if the other possibility was the case, if each bonus could net you up to 9999 TRY, things would be much better! The 35x wagering requirement needs to be worked towards so you can withdraw the money in the first place, and it would feel pretty dismal to play through the bonus 35 times to withdraw around twice its amount in the end.

But the fact that this bonus has its problems we just discussed pales in comparison with the bigger issue, which is that the casino does not offer anything else besides these three bonuses. There are no Reload bonuses, Cashback incentives and there is no Loyalty program. Not even a Sports Welcome bonus can be received, which makes no sense, since Betoonga does have a sportsbook. The bonuses of a casino are what truly makes it stand out from its competition, but with Betoonga we are just not sure that it has what it takes to do so.

License

Here is what Betoonga has to say about who regulates it:

Supposedly, this casino is under the oversight of Gaming Curacao (GC). This body is just one of the four master license issuers in the tiny nation of Curacao, but they should not be underestimated! In fact, the vast majority of casinos these days obtain their licenses from one of the four bodies. But before we explain why that is and what the regulation of Betoonga would mean for you, let's check to see whether the house is actually telling the truth. This can be done quite easily, by clicking on the GC logo in the previous screenshot. The logo is actually the Digital seal of the regulator, and any license holder needs to implement such a seal into their website. Clicking it leads the player to the following page:

As you can see from it, the casino does have the license which it claims to. We are pretty happy with that, because we generally prefer licensed casinos to their unlicensed peers. What's more, the regulatory background in Curacao is quite unique, in that the houses licensed there can offer you both excellent protections and larger bonuses. The regulators have opted in for a less stifling approach to regulation, while still making sure that casinos can ensure the following apply to their players:

• The games with licensed casinos are certifiably fair. This is the case since every license holder needs to submit the random number generators, which determine the outcome of games, within each of their games for an audit. Said audits are performed by independent professionals, who are selected by the regulators. This ensures their impartiality when examining the games you can play. Any undue bias in the outcomes of the games can be discovered and corrected that way, meaning you would be playing actual games of chance.
• The data you share with casinos includes a lot of personal details, about who you are, as well as about where you are playing from and so on. It is important for said data to be safeguarded, and that is achieved via the extensive rules about its protection. Casinos need to use some of the toughest encryption protocols when handling player information, in order to prevent data leaks and hackers obtaining the sensitive info you don't want in their hands!
• Finally, there are a series of rules about how license holders should act in order to combat problem gambling. Essentially, they need to ensure they are following two distinct sets of policies. The first of them requires operators to provide you with sufficient data so you can know whether you have such a problem, as well as where to seek help. The second set of policies has to do with self-exclusion. Players have different measures at their disposal, aimed at reducing their exposure to the casino. They can opt in to custom deposit limits, enable time out warnings or reality checks and even close down their account, should they need to. This helps foster a safer environment for every player!

Overall, you can see why we generally recommend licensed casinos over their unregulated peers. However, we'd like to get back to Betoonga. More specifically, the house has a surprising amount of languages that its website is translated to. Here is a list of those:

Languages: English, French, Portuguese, Turkish, Arabic

And here is a list of the countries from where the casino does not accept new players:

Restricted countries: Australia, Netherlands, United Kingdom, Show All, Aruba, Austria, Bonaire, Sint Eustatius and Saba, Curaçao, France, Iran, Iraq, Sint Maarten (Dutch part), Spain, United States, United States Minor Outlying Islands, Virgin Islands, U.S.

As far as restricted jurisdictions go, this list is actually rather short.

Deposit and Withdrawal

A full list of the payment methods with the casino and their most significant aspects is available below. We would also like to mention that it accepts deposits in two different FIAT currencies, as well as a number of crypto tokens. We have also provided you with a list of those, after the outline of the deposit conditions of the casino:

Currencies: Indian Rupee (INR), Turkish Lira (TRY), Tether (USDT), USD Coin (USDC), Litecoin (LTC), Ethereum (ETH), Binance Coin (BNB), Dogecoin (DOGE)

The currencies you can open accounts in are INR, TRY, USDT and BUSD. This means that deposits in any other token or FIAT currency will incur conversion fees. Now, that is why most casinos offer a larger amount of options, so that players can cash in with their domestic currency.

But the worst part about this restrictive policy is that the different FIAT currencies have different deposit methods. If you have an INR account, you can only cash in via a UPI bank transfer. TRY accounts can be topped up via credit cards as well as bank transfers. Crypto accounts can receive deposits via one of the tokens we listed above.

Overall, this makes for a pretty complex set of deposit policies. The minimums you can cash in are 500 INR, 50 TRY and 1 USDT/BUSD, which makes things even more complex! Still, these are reasonably small amounts at least. There are also no fees by the casino, but third party charges will need to be covered by the player, as well as with any conversion fees. These are usually handled like that by other houses as well, but this one definitely sets you up to pay more, at least in terms of conversion taxes.

Now, let's take a look at the withdrawal conditions:

You can use the same methods of payment as before, and the minimums you have to cash out via them are the same as well. These are pretty modest amounts. The maximum is said to be 50 000 TRY per bank transfer or 25 000 TRY per crypto cash out, which is fairly high as well, but the house does have a low limit of 1250 TRY per transaction for credit card payments.

What's more, each payment takes 48 hours to process, and there can only be one pending transfer per account. This means the maximum withdrawal amounts per day are the ones we pointed at just now, and not €10 000 as Betoonga states in its Terms and Conditions.

It is important to note that deposited funds need to be played through at least once before cashing out, which is a common enough AML policy. What's less common, and less fair is the following clause:

Accoding to it, you cannot win more than €100 000 per day. Even though this is a very high amount, such limits always go against the point of games of chance in the first place. There does not seem to be an inactivity fee at least.

Games and Game Suppliers

Below is a list of the Game suppliers we found listed on the casino's website:

Game providers: 1spin4win, Amigo Gaming, Evolution, Gamebeat, Habanero, KA Gaming, Mr Slotty, 1x2gaming, Betixon, Blueprint, Endorphina, Ezugi, Microgaming, Hacksaw, 3 Oaks, AvatarUX, Betsoft, Espresso Games, Felt Gaming, Gaming Corps, Igrosoft, Lucky, NetEnt, 5 Men, Belatra, Betsolutions, Caleta, Fugaso, Gamzix, Iron Dog Studio, Mascot, NetGame, 7Mojos, Bet2Tech, BGaming, CT Interactive, GameArt, Ggames, Just For The Win, MPlay, Nolimit City, Playson, Quickspin, RubyPlay, Spribe, Nucleus, Petersons, Playtech, Red Rake, Salsa Technology, Thunderkick, PGSoft, ReelPlay, Smartsoft Gaming, Tom Horn, OneTouch, Platipus, PragmaticPlay, Reevo, Spearhead, Onlyplay, Play'n GO, Revolver Gaming, Spinmatic, Other

These number around 60 in total, which is over what we expect to see – around 50 at least! This makes for a fun and robust collection of games. Here is what you can play

• Slots: Popular slots like Book of Dead, Big Bass Bonanza, Starburst, Book of Wizard, Wolf's Gold and many more are available with the casino. These can be filtered by their mechanics, and there are Bonus Buy slots, Megaways and even slots with a Fishing theme to browse, which makes navigating the casino's website easier.
• Table Games: There are both live and virtual dealer versions of Baccarat, Poker, Blackjack, Roulettes and Sic Bo, which is great. We expect nothing less from a casino than offering these classic games!
• Game Shows: There are supposed to be shows like Crazy Time, Gonzo's Treasure Hunt, Crazy Coin Flip and more, since Betoonga partners with Evolution Gaming, but the lobby for them does not seem to be working right., meaning we cannot confirm whether you can tune in to the shows or not.
• Crash games: There are fun and fast-paced crash games to play, like Plinko, Mines, Spaceman, Aviator and so on.

When it comes to the Sportsbook of the casino, we were pretty impressed with what it had to offer. From Football, through Hockey, to Hurling, there is something for everyone in the prematch betting section. Live betting is available on bigger events, and you can even bet on virtual sports, including virtual Football, Hound and Horse races and so on. Gamers will be happy to know there is an extensive collection of eSports as well, with CS, Valorant and LOL among them.

Conclusion

Overall, we will not be recommending the casino, just as we mentioned. Its games and license are good, but we expected more in terms of its payment policies and bonuses. Therefore, we would look for another house to play in!