Table of contents
BetGrouse Casino is an average casino that will not be able to compete in any top lists, not does it wish to. It seems to thrive in mediocrity, and that's also fine by us. Despite the fact of a huge gaming addition, the casino never really seemed to explode, as others have in the past.
BONUSES
Bonus | Min deposit | Max bonus | Wagering requirements | Cash out limit |
Welcome Casino Deposit Bonus | $20 | 100% up to $25 + 25 spins | 35x | Unspecified |
Welcome Sports Deposit Bonus | $15 | Unspecified | Unspecified | Unspecified |
Tournaments | - | Unspecified | - | - |
Exclusive Club | - | Unspecified | - | - |
Welcome Casino Deposit Bonus of 100% up to £25 Plus 25 Free Spins: To commence using the bonus the client needs to invest £20. This is a bonus valid only upon a client's very first deposit. As for the free spins they can be played only on Book Of Dead, and so playing them on any different game will lead to a voidance of the bonus. All the wagering requirements are set at 35x.
Welcome Sports Deposit Bonus: Bet £15 Get £10 Free Bet: In order to activate the bonus the client needs to deposit at least £15., The wagering requirement to unlock the casino is £15 at odds of at least 2.00. The free bet bonus can only be used at total odd at 1,80 or higher. This is a first deposit bonus, meaning that only the first deposit applies here.
Tournaments: There are currently 2 active tournaments as of writing this. Tournaments are quite engaging features where the users can compete with each other and with the chance to win big sums, but only the first positions
Exclusive Club: With a total of 7 levels, the loyalty program here is quite good. You need to generate points that count towards new tiers; every $40 wagered in real money, meaning money with no bonus, will generate 1 Reward Point. Each level unlocks one of the following or multiple of these: 7 levels, Sunday spins, higher deposit and withdrawal limits, monthly cashback, VIP account managers, and some more.
LICENSE
BetGrouse Casino is owned by Scartesu a firm that is functioning under the laws of Cyprus. However, it's Aspire Global International LTD that users have to pay attention to; it's this company that powers the games on the website. The company is regulated and registered in Malta, having a Remote Gaming Regulation. Furthermore, Aspire Global International LTD has an Irish Betting License, adding an extra layer of security and safety.
What can be said about the Maltese Gaming Authority is that it can easily be compared to the Cypriot CySEC, and if you knwo what that means, then you know then that the MGA is incredibly reliable and safe to deal with. In fact, this is one of the best regulators out there, and as a result of this Malate has become one of the main gaming hubs, creating a robust regulatory system.
To get a license from the regulator the casino, any casino, must first prove to be a transparent business, with security and safety protocols active, as well as stringent KYC and AML policies. `The firm must also prove to be financially stable and competent, and thus capable of dealing with financial issues without risking client funds. There are hundreds of requirements for getting regulated.
When regulated, the casino will be endowed with a number of crucial requirements:
- To continue to provide the safest possible casino environment for all player. This includes the safeguarding of client data and money, the active inclusion of data breach protocols and SSL encryption servers, as well as anti fraud practices.
- To provide a fair casino experience, meaning games outcome based on random number generators. All games are thus completely arbitrary, meaning that all outcomes are based on pure luck, with no bias whatsoever.
- To safeguard and treat, as much as it can, gambling addicts, as well as prevent underage gambling. It will contact specific third part gambling addiction treatment clinics that will help users with this affliction.
- To provide a superior customer support for a transparent users casino experience.
That said, Aspire Global International LTD, and as a consequence BetGrouse Casino is safe and secure, entirely fair for all users. Users should worry only about the contents of the casino, and whether these are wort investing into.
Languages: English
Restricted countries: United States
DEPOSIT AND WITHDRAWAL
Currencies: Euro (EUR), British Pound Sterling (GBP), US Dollar (USD)
Deposit method | Minimum | Maximum | Processing time | Fee |
Credit/Debit Card | Unspecified | Unspecified | Instant | Unspecified |
Bank | Unspecified | Unspecified | Instant | Unspecified |
Neteller | Unspecified | Unspecified | Instant | Unspecified |
Skrill | Unspecified | Unspecified | Instant | Unspecified |
Withdrawal method | Minimum | Maximum | Processing time | Fee |
Credit/Debit Card | Unspecified | Unspecified | up to 6 days | Unspecified |
Bank | Unspecified | Unspecified | Unspecified | Unspecified |
Neteller | Unspecified | Unspecified | up to 48 hours | Unspecified |
Skrill | Unspecified | Unspecified | up to 48 hours | Unspecified |
PayPal | Unspecified | Unspecified | Unspecified | Unspecified |
MuchBetter | Unspecified | Unspecified | Unspecified | Unspecified |
Trustly | Unspecified | Unspecified | Unspecified | Unspecified |
EcoPayz | Unspecified | Unspecified | Unspecified | Unspecified |
AstroPay | Unspecified | Unspecified | Unspecified | Unspecified |
The deposit and cash-out (withdrawals essentially) pages were quite limited, in that they do not reveal all the necessary details that we like to have at our side when making choices about where to deposit our money; and we know that many users think like us. Yes they do disclose the above mentioned deposit and withdrawal methods, but they leave out the minimum deposit amount, the minimum withdrawal one as well, not to mention the max cap for both payment types.
The banking method is not discussed in the payment pages, but it revealed in the terms and conditions. Seeig as it's one of the most popular of all the payment methods, we decided to include it.
But the main ordeal here is the confusion with the payments systems. As you may have noticed there are for more withdrawal methods than deposit ones, remember that we took this from the website, so it's what BetGrouse Casino claims to offer. Usually it's the other way round that's what is accepted, but in this case the casino has made its choice, but something tells us that there is an afterthought to this. Does BetGrouse want to limit users in some way?
To make matters worse we read that the casino can charge the user administrative fees during deposits and withdrawals that should have been detailed in a special “Cashier” page, but as we found out very soon, there was no such page to look out for. So essentially, there are hidden fees for both deposits and withdrawals.
These commissions come at a bad time, because now we have to tell you that most payment systems have their own fee standards, and they vary from place to place. On top of that the client may experience currency conversion charges.
One last fee we have to mention is a €5 monthly dormant account commission. So, if you are not been active in your account for more that 12 consecutive monhts, then the casino will label your account as “inactive” and will start imposing said fee.
GAMES AND GAME SUPPLIERS
BetGrouse Casino offers a good look of sorts for its games hub, but lacks an organizational feel, and thus leaving the whole games section bland and put of space. There was no way to look for specific game types, and aside form a search bar, there was no other filter in place.
That said, the collection of games seems to be decent with big hitters like Book of Dead, Fire Joker, Golden Dragon, Luck of the Dragon, Legacy of Dead, Majestic King, Reactoonz, 9 Pots of Gold, Wanted Dead or Alive, Rise of Olympus, Moon Princess, Temple of Wealth, Gemix, and more. However, we couldn't really count the games, and that made us think that the casino might be hiding the exact numbers. Usually the accepted norm is around 2000 but something tells us that BetGrouse Casino does not have that much; call it a professional intuition.
The live games selection has one thing going for itself: it is varied but not big, if that makes sense. Here: the games are Blackjack, Baccarat, Sic Bo, Game Shows, Poker, Roulette, Coin Flip, Football Studio, Dice, Monopoly, Dream Catcher, Deal or No Deal, and some others, technically offering a huge variety, but the number of games is not that much, so the casino relies on quality more than quantity, and depending on who you ask that can either be good or bad. To us it all matters what the user want's. Some will enjoy a more confined collection, but from personal experiences we know that most clients prefer numbers.
That's that, and then we noticed a small “Sport” tab, thinking that we might have been mislead we clicked on it and lo and behold a fantastic sportsbook sprung before us. The look and feel of the betting platform is unmatched, playing out more professional than most sportsbooks we have reviewed. But the thing that we really liked about this one was that it never felt like an attachments, but like a part of the website, and this is not something that you can nail right on your first or even second try, telling us that BetGrouse Casino has put some effort into this part of its casino.
With sports and events from Football, Tennis, Basketball, Baseball, American Football, Cricket, Cycling, Darts, Golf, Handball, Snooker, Table Tennis, Biathlon, Ski Jumping, some e-sports, and more, there is a lot to unpack here, not only in terms of the available betting options, but also to the amount of content. A trye sportsbook of there ever was one, BetGrouse Casino's platform is one of the biggest surprises in a while. A definite highlight to a casino that seemed to have been entering its twilight years just a moment ago.
Game providers: NetEnt, Microgaming, Play'n GO, Quickspin, PragmaticPlay, 1x2gaming, Ainsworth, Amatic, Atomic Slot Lab, Authentic Gaming, Betixon, Betsoft, Blueprint, Booming Games, Evolution, Eyecon, Ezugi, Gamevy, Gamomat, Golden Race, Hacksaw, High 5 Games, IGTech, ISoftBet, Leap-Gaming, Lightning Box, Oryx, Red Tiger Gaming, Playson, Skillzz Gaming, Skywind, Spinomenal, Spribe, Stakelogic, Tom Horn, Yggdrasil
CONCLUSION
Purely in terms of quality and quantity BetGrouse Casino seems to hit near the bullseye. There are issues but most casinos have them, and the casino is regulated so that's one thing out of the way. However, in the end it's up to the player to decide – we have have given you the crucial details that is enough to make an informed choice.